Windows 10 Domain users can print fine. Admins cant see printers listed in any apps.

  • Thread starter Thread starter RetsofD
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RetsofD

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We've got a weird problem with printing that has just started in the last few weeks. Most of our users dont have admin rights, and they are fine, however the few users we have that need admin rights (they're PC's sit in a different OU in AD and have their user accounts applied to local admins group on the PC's) now do not get any printers listed from within any applications. The printers show as mapped in settings, however when they come to print, nothing is listed in the applications. not even print to pdf, never mind network printers!

However if they right click on the application and select 'run as administrator', then the printers show up.

If we move the users machines in to the other OU, to effectively remove their admin rights, then they have no issue and can print fine.

Does anyone know what could be casuing this? (clients are windows 10, 1709)

So far,we tried removing the most recent windows updates, but that had no effect.

thanks.

Dan.

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