R
rahulak2011
Guest
Hey guys,
I got the BSOD twice after I upgraded my laptop to Windows 10. I tried extracting the Memory Dump file but couldn't get anything out of it. Help is much appreciated. Thanks!
Microsoft (R) Windows Debugger Version 10.0.17763.1 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
<g class="gr_ gr_693 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="693" id="693">Symbol</g> search path is: <g class="gr_ gr_676 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling" data-gr-id="676" id="676">srv</g>*
<g class="gr_ gr_694 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="694" id="694">Executable</g> search path is:
Windows 10 Kernel Version 17763 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 17763.1.amd64fre.rs5_release.180914-1434
Machine Name:
Kernel base = 0xfffff800
Debug session time: Thu Jan 31 00:06:06.749 2019 (UTC + 5:30)
System Uptime: 1 days 10:59:17.711
Loading Kernel Symbols
...............................................................
................................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
..................................................
***
Use !analyze -v to get detailed debugging information.
BugCheck 13A, {11, ffffe38b75202100, ffffe38b814ac8b0, 0}
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : Pool_Corruption ( nt!ExFreePool+b )
Followup: Pool_corruption
---------
1: kd> !analyze -v
***
KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000011, Type of corruption detected
Arg2: ffffe38b75202100, Address of the heap that reported the corruption
Arg3: ffffe38b814ac8b0, Address at which the corruption was detected
Arg4: 0000000000000000
Debugging Details:
------------------
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_MANUFACTURER: Hewlett-Packard
SYSTEM_PRODUCT_NAME: HP 240 G3 Notebook PC
SYSTEM_SKU: K1V41PA#ACJ
SYSTEM_VERSION: 0976100000405F00000610181
BIOS_VENDOR: Insyde
BIOS_VERSION: F.43
BIOS_DATE: 12/19/2017
BASEBOARD_MANUFACTURER: Hewlett-Packard
BASEBOARD_PRODUCT: 220F
BASEBOARD_VERSION: 57.58
DUMP_TYPE: 1
BUGCHECK_P1: 11
BUGCHECK_P2: ffffe38b75202100
BUGCHECK_P3: ffffe38b814ac8b0
BUGCHECK_P4: 0
CPU_COUNT: 4
CPU_MHZ: 877
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 37
CPU_STEPPING: 8
CPU_MICROCODE: 6,37,8,0 (F,M,S,R) SIG: 829'00000000 (cache) 829'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x13A
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: RAHUL
ANALYSIS_SESSION_TIME: 01-31-2019 00:57:27.0241
ANALYSIS_VERSION: 10.0.17763.1 x86fre
LAST_CONTROL_TRANSFER: from fffff800201a02c9 to fffff80020059440
STACK_TEXT:
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
ffffb48c
THREAD_SHA1_HASH_MOD_FUNC: 499c98764adc25c0341f5aa2e8d9d8c66d021fb7
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: a2f713f4a5abb7d5ca050d828ceadf6507473453
THREAD_SHA1_HASH_MOD: 6c3a0fe961b5c4a831fbc5609d147573f905adf4
FOLLOWUP_IP:
nt!ExFreePool+b
fffff800`201f001b 4883c428 add rsp,28h
FAULT_INSTR_CODE: 28c48348
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: nt!ExFreePool+b
FOLLOWUP_NAME: Pool_corruption
IMAGE_NAME: Pool_Corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: Pool_Corruption
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: b
FAILURE_BUCKET_ID: 0x13A_nt!ExFreePool
BUCKET_ID: 0x13A_nt!ExFreePool
PRIMARY_PROBLEM_CLASS: 0x13A_nt!ExFreePool
TARGET_TIME: 2019-01-30T18:36:06.000Z
<g class="gr_ gr_667 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="667" id="667">OSBUILD</g>: 17763
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
<g class="gr_ gr_674 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="674" id="674">OSEDITION</g>: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: 231f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x13a_nt!exfreepool
FAILURE_ID_HASH: {02a31b3f-d186-4beb-2f19-e6e95525a7df}
Followup: Pool_corruption
More...
I got the BSOD twice after I upgraded my laptop to Windows 10. I tried extracting the Memory Dump file but couldn't get anything out of it. Help is much appreciated. Thanks!
Microsoft (R) Windows Debugger Version 10.0.17763.1 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
<g class="gr_ gr_693 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="693" id="693">Symbol</g> search path is: <g class="gr_ gr_676 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling" data-gr-id="676" id="676">srv</g>*
<g class="gr_ gr_694 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="694" id="694">Executable</g> search path is:
Windows 10 Kernel Version 17763 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 17763.1.amd64fre.rs5_release.180914-1434
Machine Name:
Kernel base = 0xfffff800
1fea6000 PsLoadedModuleList = 0xfffff800
202c1ad0Debug session time: Thu Jan 31 00:06:06.749 2019 (UTC + 5:30)
System Uptime: 1 days 10:59:17.711
Loading Kernel Symbols
...............................................................
................................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
..................................................
***
- *
- Bugcheck Analysis *
- *
Use !analyze -v to get detailed debugging information.
BugCheck 13A, {11, ffffe38b75202100, ffffe38b814ac8b0, 0}
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : Pool_Corruption ( nt!ExFreePool+b )
Followup: Pool_corruption
---------
1: kd> !analyze -v
***
- *
- Bugcheck Analysis *
- *
KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000011, Type of corruption detected
Arg2: ffffe38b75202100, Address of the heap that reported the corruption
Arg3: ffffe38b814ac8b0, Address at which the corruption was detected
Arg4: 0000000000000000
Debugging Details:
------------------
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
Page 3c00 not present in the dump file. Type ".hh dbgerr004" for details
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_MANUFACTURER: Hewlett-Packard
SYSTEM_PRODUCT_NAME: HP 240 G3 Notebook PC
SYSTEM_SKU: K1V41PA#ACJ
SYSTEM_VERSION: 0976100000405F00000610181
BIOS_VENDOR: Insyde
BIOS_VERSION: F.43
BIOS_DATE: 12/19/2017
BASEBOARD_MANUFACTURER: Hewlett-Packard
BASEBOARD_PRODUCT: 220F
BASEBOARD_VERSION: 57.58
DUMP_TYPE: 1
BUGCHECK_P1: 11
BUGCHECK_P2: ffffe38b75202100
BUGCHECK_P3: ffffe38b814ac8b0
BUGCHECK_P4: 0
CPU_COUNT: 4
CPU_MHZ: 877
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 37
CPU_STEPPING: 8
CPU_MICROCODE: 6,37,8,0 (F,M,S,R) SIG: 829'00000000 (cache) 829'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x13A
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: RAHUL
ANALYSIS_SESSION_TIME: 01-31-2019 00:57:27.0241
ANALYSIS_VERSION: 10.0.17763.1 x86fre
LAST_CONTROL_TRANSFER: from fffff800201a02c9 to fffff80020059440
STACK_TEXT:
ffffb48c
81f24478 fffff800
201a02c9 : 000000000000013a 00000000
00000011 ffffe38b75202100 ffffe38b
814ac8b0 : nt!KeBugCheckExffffb48c
81f24480 fffff800
201a0328 : 0000000000000011 00000000
ffffffff ffffe38b75202100 fffff801
2e7811e5 : nt!RtlpHeapHandleError+0x29ffffb48c
81f244c0 fffff800
2019ff51 : 00000000000000d0 ffffe38b
81484000 ffffb48c00000002 fffff801
2d408360 : nt!RtlpHpHeapHandleError+0x58ffffb48c
81f244f0 fffff800
200ced74 : 00000000000000d0 ffffe38b
86d43000 ffffe38b75202340 ffffe38b
00000000 : nt!RtlpLogHeapFailure+0x45ffffb48c
81f24520 fffff800
201f1753 : ffffe38b75202340 ffff317b
ffffffff ffffb48c81f24860 fffff801
00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x169944ffffb48c
81f245e0 fffff800
201f001b : ffffe38b814ac8c0 ffffe38b
80a97290 ffffe38b00000a9d ffffb48c
206c644d : nt!ExFreePoolWithTag+0xad3ffffb48c
81f24710 fffff800
1feba478 : 0000000000000002 fffff800
1ffc5f5d 0000000000000002 ffffe38b
811a20b8 : nt!ExFreePool+0xbffffb48c
81f24740 fffff801
2d41224b : ffffe38b811a09a0 ffffe38b
80a97290 ffffb48c81f24890 fffff801
2d404ee9 : nt!IoFreeMdl+0x88ffffb48c
81f24770 fffff800
1ee43487 : 0000000000000002 00000000
00989680 0000000000000001 ffffe38b
7590c9c0 : ndis!NdisFreeBuffer+0xbffffb48c
81f247a0 fffff800
1ee57df7 : ffffe38b80a97290 ffffb48c
81f248a0 fffff8001f0e7000 ffffe38b
81600000 : rtwlanu!WDI_FreeRxFrame+0xdbffffb48c
81f247e0 fffff800
1f32b5ba : ffffe38b811a4970 00000000
00000000 0000000000000000 ffffe38b
80a97290 : rtwlanu!N6UsbWdi_RxReturnFrames+0x4fffffb48c
81f24810 fffff800
1f32b896 : 0000000000000000 00000000
00000000 00000000fffffffe fffff800
1f375941 : wdiwifi!CRxMgr::RxReturnFrames+0x36ffffb48c
81f24840 fffff800
1f34307d : ffffe38b80ccc9a0 fffff800
1f3d3198 0000000000000002 ffffe38b
80a97290 : wdiwifi!CRxMgr::OnNdisReturnNetBufferLists+0x126ffffb48c
81f248b0 fffff800
1f375c0c : ffffe38b80ccc9a0 ffffb48c
81f24970 0000000000000000 ffffe38b
80a97290 : wdiwifi!CAdapter::ReturnNetBufferLists+0x129ffffb48c
81f24910 fffff800
1f32b6f5 : 0000000000000000 ffffe38b
811a20e0 0000000000000000 ffffe38b
00000002 : wdiwifi!CPort::IndicateFrames+0x2b8ffffb48c
81f249b0 fffff800
1f32aa88 : fffff8001f3d2520 ffffe38b
805f0000 ffffb48c81f24ad9 ffffe38b
811a4970 : wdiwifi!CRxMgr::RxIndicatePortFrames+0x129ffffb48c
81f24a20 fffff800
1f32b10c : ffffe38b811a4970 ffffb48c
81f24ba0 ffffe38b811a4970 00000000
00000001 : wdiwifi!CRxMgr::RxProcessAndIndicateNblChain+0x72cffffb48c
81f24b40 fffff800
1f327653 : ffffe38b80a97290 fffff800
00000003 ffffb48c81f24ce0 ffffe38b
816000be : wdiwifi!CRxMgr::RxInOrderDataInd+0x308ffffb48c
81f24be0 fffff800
1ee4550f : ffffe38b80620000 fffff800
1f0e7000 0000000000000005 00000000
00000010 : wdiwifi!AdapterRxInorderDataInd+0x83ffffb48c
81f24c20 fffff800
1ee447ef : ffffe38b7f053000 fffff800
1f0a6001 ffffe38b81600000 fffff800
1f0a81f9 : rtwlanu!wdi_NotifyPeerData+0x363ffffb48c
81f24c90 fffff800
1eebb315 : ffffe38b00000000 ffffe38b
81600000 ffffe38b81e40778 ffffe38b
81e4174c : rtwlanu!WDI_NotifyDataInQueue+0x97ffffb48c
81f24ce0 fffff800
1f0a5a52 : ffffe38b7f054580 ffffe38b
81e406c8 ffffe38b870e93f8 ffffe38b
81600000 : rtwlanu!RxNotifyThreadCallback+0xcdffffb48c
81f24d20 fffff800
1ff2cbc5 : ffffe38b83b43040 00000000
00000080 fffff8001f0a59d0 ffffe38b
81e406c8 : rtwlanu!Ndis6ThreadCallback+0x82ffffb48c
81f24d50 fffff800
2006089c : ffffcd80d1f0f180 ffffe38b
83b43040 fffff8001ff2cb70 00000000
00000246 : nt!PspSystemThreadStartup+0x55ffffb48c
81f24da0 00000000
00000000 : ffffb48c81f25000 ffffb48c
81f1f000 0000000000000000 00000000
00000000 : nt!KiStartSystemThread+0x1cTHREAD_SHA1_HASH_MOD_FUNC: 499c98764adc25c0341f5aa2e8d9d8c66d021fb7
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: a2f713f4a5abb7d5ca050d828ceadf6507473453
THREAD_SHA1_HASH_MOD: 6c3a0fe961b5c4a831fbc5609d147573f905adf4
FOLLOWUP_IP:
nt!ExFreePool+b
fffff800`201f001b 4883c428 add rsp,28h
FAULT_INSTR_CODE: 28c48348
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: nt!ExFreePool+b
FOLLOWUP_NAME: Pool_corruption
IMAGE_NAME: Pool_Corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: Pool_Corruption
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: b
FAILURE_BUCKET_ID: 0x13A_nt!ExFreePool
BUCKET_ID: 0x13A_nt!ExFreePool
PRIMARY_PROBLEM_CLASS: 0x13A_nt!ExFreePool
TARGET_TIME: 2019-01-30T18:36:06.000Z
<g class="gr_ gr_667 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="667" id="667">OSBUILD</g>: 17763
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
<g class="gr_ gr_674 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="674" id="674">OSEDITION</g>: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: 231f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x13a_nt!exfreepool
FAILURE_ID_HASH: {02a31b3f-d186-4beb-2f19-e6e95525a7df}
Followup: Pool_corruption
More...