Windows 10 Shift Key not working in Remote Desktop Connection Application since latest Windows 10 Update (Anniversary Edition)

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jhoweaa

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I use the Remote Desktop Connection application to connect to my work desktop. I'm running Windows 10 under Parallels under MacOS El Capitan. My Windows machine was updated to the Windows 10 Anniversary edition several days ago and since that time I have been unable to access my work computer through Remote Desktop Connection. The message I would receive was always that my username or password was incorrect.

Today I did some searching and I found some posts that said that there were other users of Remote Desktop Connection who were having problems with the Shift/Alt/Control keys not being recognized in RDP after the latest Windows 10 update. Sure enough, when I tried to connect to my work desktop using a different user id, I noticed that I was unable to get any capital letters, or any shifted characters from the number keys at the top of the keyboard.

Someone mentioned that if you held down both shift keys you could get things to work. This was sort of true. If I hold down both shift keys, I can get the shifted characters for the top row of keys (` through =) but the 'QWERTY' line of characters would not generate anything. Using the double shift approach, I was able to log on to my work computer, but even logged on I could not generate any shifted characters.

So, it seems that there is something wrong with Remote Desktop Connection and the way it interacts with the keyboard after the latest Windows 10 update. I don't know if there is anything that I can do to get around this problem, but I just wanted to report the error and hopefully get someone at Microsoft to look into a fix.

Thanks.

Jim

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