Phone call on anti-virus software and renewal cost. Scam or not?

  • Thread starter Thread starter KarenDempsey1970
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KarenDempsey1970

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I have been contacted by a very hard to understand group of Indian people saying I am going to be charged for $299+ for Microsoft anti-virus program on my computer if I do not let them via TeamViewer 14 help me remove it from my computer. I do not show any purchase in March of 2018 for this program nor do I find it on my computer. I am wanting to know if this is a computer as when I asked for more details they hesitated or repeated themselves. I also have several computers and he could not provide serial # of which one supposedly had this software. I was given a main point of contact, his phone number, and his code number. I am wanting to know if this is a scam? Please as I cannot afford any type of charges. Thank you, Karen D.

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