K
Kalai23
Guest
Hello All,
We are deploying win 10 1809 enterprise devices (managed by intune & AD GPO) in our environment and recently an user raised issue stating that he win + P key is not working , found few blogs for root cause and fixes and tried below for troubleshooting
Win + p hotkey alone is not working , but all other shortcut keys are working fine
User can project PC when connecting to HDMI cable without any issue
Tried launcing the application directly from c:\windows\system32\displayswitch.exe , but nothing happens
searched event viewer for any logs , no speciifc error or warning logs
Restarted the PC for any pending updates and retired win + p - still not working
Tried win + x , then opened mobility center and tried clicking on connect display - still not lauching project options
checked the driver and Intel display driver is installed
In couple of blogs , they have mentioned like replacing the displayswitch.exe app with older version fixed the issue , but that is not a proper solution for us since this issue is for all the windows 10 devices
So any idea or is it known issue mentioned by microsoft and released any fix for this ??
Request your suggestions to fix this issue
Thanks ,
Kalaivani
More...
We are deploying win 10 1809 enterprise devices (managed by intune & AD GPO) in our environment and recently an user raised issue stating that he win + P key is not working , found few blogs for root cause and fixes and tried below for troubleshooting
Win + p hotkey alone is not working , but all other shortcut keys are working fine
User can project PC when connecting to HDMI cable without any issue
Tried launcing the application directly from c:\windows\system32\displayswitch.exe , but nothing happens
searched event viewer for any logs , no speciifc error or warning logs
Restarted the PC for any pending updates and retired win + p - still not working
Tried win + x , then opened mobility center and tried clicking on connect display - still not lauching project options
checked the driver and Intel display driver is installed
In couple of blogs , they have mentioned like replacing the displayswitch.exe app with older version fixed the issue , but that is not a proper solution for us since this issue is for all the windows 10 devices
So any idea or is it known issue mentioned by microsoft and released any fix for this ??
Request your suggestions to fix this issue
Thanks ,
Kalaivani
More...