Windows 10 When Preview pane is enabled word documents give error: Word could not create the work file. Check the temp environment variable

  • Thread starter Thread starter ducati803
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ducati803

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I have searched all over online for a resolution for this issue. After a client of mine enables preview pane she receives an error every time she tries to open a word document from file explorer. The error states "Word could not create the work file. Check the temp environment variable."

This is a brand new computer with new install of windows 10 pro. x64

I have rebuilt the users domain profile, repaired office 365 both quick and full repairs, re-installed office, reinstalled office with the 32 bit version, ran sfc /scannow, checked the HKEY_Current_user\Software\Microsoft\Windows\CurrentVersion\Explorer\usershell folders and verified the path is correct for the INeCache, and installed updates both to office and windows. Nothing seems to resolve the issue. Can someone please point me in the right direction?

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