Windows 7 "User Profile Service service failed the logon. User profile cannot be loaded."

  • Thread starter Thread starter TheDude
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TheDude

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I just spend a long time fighting this problem and wanted to share how I fixed.

I was seeing this error on a Win7 standalone system (local profiles, not logging into a domain). I had two profiles on it that worked fine, but if I tried to create a new profile, I would be unable to logon to it and would get the "User Profile Service failed the logon" message.

I tried the steps in KB http://support.microsoft.com/kb/947215 but they did not fix the problem.

After looking through the event logs, I found the following 1509 error in the Application log:

Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm to location \\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm. This error may be caused by network problems or insufficient security rights.

DETAIL - Access is denied.

After binging iesqmdata_setup0.sqm I ran across this article:

After enabling UAC, machines with .sqm files in the default profile get error at login "user profile cannot be loaded".

The suggestion there:

"I suggest you check the Advanced Security Settings for the C:\Users\Default folder. Ensure you check the box "Replace all child object permission with inheritable permissions from this object"."

Fixed this problem for me. I am now able to logon with the newly created accounts just fine.

Hopefully this will help others as well!

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