Windows 7 Failed to remove printer driver.

  • Thread starter Thread starter oluka
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oluka

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Hi, we're experiencing printer driver problems on our Windows 7 x64 SP1 machines.

When we try to remove different printer driver packages we receive this errors:

Failed to remove driver HP Universal Printing PCL 6 (v5.2). The specified printer driver is currently in use.
Failed to remove driver HP Universal Printing PCL 6. The specified printer driver is currently in use.
Failed to remove package hpcu111u.inf. Driver package is in use.

and

Failed to remove driver Kyocera Classic Universaldriver. The specified printer driver is currently in use.
Failed to remove package oemsetup.inf. Driver package is in use.

We tried almost all suggested solutions we could find on the net like:
- stop / start spooler
- msconfig disabling all non Microsoft services
- cleanspl.exe
- http://social.technet.microsoft.com/Forums/en/itprovistaprinting/thread/14994b03-7549-4dcc-820c-2076402f7ee2
- logged on as every user, deleted both the printer and the driver
- http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/trying-to-un-ininstall-print-driver-error-message/b478c408-6175-462d-96d0-5be56e61a7de
- disabling bidirectional support
- http://www.skidzopedia.com/2009/04/06/how-to-fix-cannot-remove-or-delete-network-printer-error-in-windows/
- RUNDLL32 PRINTUI.DLL,PrintUIEntry /dd /c \\machine /m "AGFA-AccuSet v52.3" /h "Intel" /v "Windows 2000"
- printui /s /t2
- and probably other solutions that didn't help ...

Does anyone have some other idea how to remove printer driver package? We really need this because we're experiencing some troubles with old drivers and we'd like to update them.

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