Windows 10 Windows Update error code 0x8007011

  • Thread starter Thread starter Gerry C J Cornell
  • Start date Start date
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Gerry C J Cornell

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Log Name: System
Source: Service Control Manager
Date: 11/01/2017 20:39:23
Event ID: 7023
Level: Error
Description:
The Windows Modules Installer service terminated with the following error:
The system cannot move the file to a different disk drive.


Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 11/01/2017 20:43:08
Event ID: 20
Level: Error
Description:
Installation Failure: Windows failed to install the following update with error 0x80070011: Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3213986).


0x80070011 ERROR_NOT_SAME_DEVICE The system cannot move the file to a different disk drive.

These errors occur after the user edits the registry to move the default install location from C to another partition. So far the users have remembered what they have done and been able to undo the registry edit. I have not so far discovered the location of the registry entry being changed. Can someone please offer a suggestion as to the location of the key?


Hope this helps, Gerry

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