J
jrauman
Guest
I wasnt sure where to ask this question, but Windows 10 is as good as place as any. I have been charged with writing process and procedure documentation around how we roll out Windows 10 to the users. So i have started fresh with a new blank Word document and started typing what i think our process looks like.
For example, here are the first seven steps:
Does Microsoft provide any templates for writing this kind of stuff? Anything i could adopt and take a copy of and then customize as needed? I ask because a lot of the processes are pretty common to everyone, not just our company. So i hate reinventing the wheel, especially when i'm not that great a writer. Any ideas/suggestions?
More...
For example, here are the first seven steps:
- Verify if current computer specifications match requested computer specifications
- If not, can we order additional parts to meet requested specs.
- If yes, order parts from vendor
- If no, go to “buy new computer”
- If yes, continue with process
- If not, can we order additional parts to meet requested specs.
- Verify that any existing data on the used computer was previously saved (if needed) NOTE: This is part of several processes, including termination, computer replacement, etc.
- Run a secure erase/disk wipe utility to remove the existing operating system, data, etc.
- If newer model, we can run HP Secure Erase which is part of the system BIOS
- If older mode, we can run a disk wipe utility on the Linux Live CD (this is also used before getting rid of old equipment)
- Update any firmware/BIOS
- Configure BIOS Settings (e.g. WAN to LAN Auto-switch)
- Install the operating system.
- Activate OS and/or verify activation (this happens automatically if we use the install with the custom product key embedded in it).
Does Microsoft provide any templates for writing this kind of stuff? Anything i could adopt and take a copy of and then customize as needed? I ask because a lot of the processes are pretty common to everyone, not just our company. So i hate reinventing the wheel, especially when i'm not that great a writer. Any ideas/suggestions?
More...