There was an error communicating to the Orion inference server

  • Thread starter Thread starter John F Mckenzie
  • Start date Start date
J

John F Mckenzie

Guest
Hi Techs

Would someone be able to explain to me why this error occurs? I havent been able to find any relevant information online about the cause of this error but what Ive noticed is this error actually causes other applications like MS OFFICE products and custom solutions to hang or perform poorly as the error event will sometimes occur 30 times per second. Users will call and say they have an issue with (x) application so we will review the event logs find nothing related to that application other than this error so initially I ignored the error. However when I started looking into this more I think I have a theory of why this is an issue but have no idea why?

My theory:

This error seems to only occur for enterprise users. Normal consumers dont seem to be reporting this issue or asking questions about it.

What I think is happening:

Any application that is "location-aware" will trigger a scheduled task called "notifications" which runs a program called locationsnotifications.exe from "%windir%\System32\LocationNotifications.exe". Its possible that security measures put in place on our enterprise network prevents this application from completing its task so will report a fault. The problem is that it will continure to retry its task untill it is succeeds but it never reaches that point so it tries again and again and as a result, ties up resources on the workstation and will interupt applications that the user is currently using e.g. MS WORD, MS EXCEL, MSOUTLOOK, third party custom solutions etc.

Temporary work around:

I figured if locationsnotification.exe cant complete its task, what would happen if i was able to stop it trying to begin with. So I basically disabled Location Privacy Settings and all the general privacy settings and did some tests. What I found was the event logs for the workstation were now squeaky clean and there was a noticable difference in overall responsiveness by applications that were once problematic.

My Question: Can someone point me to a link that outlines in detail or can articulate what task it is that the locationnotifications.exe is performing to ascertain how our security measures are preventing it from completing its task or advise if I am completely incorrect in what I have found? We are migrating the enterprise to Windows 10 so would like to understand how this feature works so we can plan for it when we migrate.

Thank you in advance.

More...
 
Back
Top