C
Corbin Allen36
Guest
Hello all,
Recently I have installed IR Cameras in my organization for Windows Hello. This has turned out great once they were configured, however, I am having problems with one machine. Window hello says "Face and Fingerprint Recognition are not Available on this Device" even though it is using the exact same camera as the other machines. I have made sure the drivers are updated from the manufactures website and I have even tried going to C:\Windows\System32\WinBioPlugIns\FaceDriver\HelloFace.inf and installing the biometric manually. However, the biometric category never appears in device manager. Am i messing up somewhere during this process and how should I proceed?
Camera is a Mouse CMO2-A
More...
Recently I have installed IR Cameras in my organization for Windows Hello. This has turned out great once they were configured, however, I am having problems with one machine. Window hello says "Face and Fingerprint Recognition are not Available on this Device" even though it is using the exact same camera as the other machines. I have made sure the drivers are updated from the manufactures website and I have even tried going to C:\Windows\System32\WinBioPlugIns\FaceDriver\HelloFace.inf and installing the biometric manually. However, the biometric category never appears in device manager. Am i messing up somewhere during this process and how should I proceed?
Camera is a Mouse CMO2-A
More...