No display when using remote desktop

  • Thread starter Thread starter Brendan
  • Start date Start date
B

Brendan

Guest
I have an issue with one of our servers, when logging on to the box via
remote desktop there is no display, we can enter the credentials flying blind
and then the console will appear. Any ideas would be appreciated.

OS: Win server 2003 std SP1

HW: DL380
Graphics: RAGE XL PCI - Driver Date 22/03/04

I have loaded the lastest PSP pack 7.90a - Graphics is at latest revision

Cheers
 
Re: No display when using remote desktop

Hello,

any special configuration on the RDP client (no wallpaper;set to low
connection...)? version 6 ?
Are you on a wan ?
Any eventlog on the server ?

Is the network working properly (no duplex mismatch...) ?

Does this occur from more than one workstation ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Brendan" <Brendan@discussions.microsoft.com> wrote in message
news:3CC62A50-A2B7-4F2F-9DE0-35986DFCA50C@microsoft.com...
>I have an issue with one of our servers, when logging on to the box via
> remote desktop there is no display, we can enter the credentials flying
> blind
> and then the console will appear. Any ideas would be appreciated.
>
> OS: Win server 2003 std SP1
>
> HW: DL380
> Graphics: RAGE XL PCI - Driver Date 22/03/04
>
> I have loaded the lastest PSP pack 7.90a - Graphics is at latest revision
>
> Cheers
 
Re: No display when using remote desktop

Everything is stock standard on the box, no wallpaper, resolution has been
changed to 600 x 800 and 1024 x 768 setting monitor refresh rate from 60-70htz

We are accessing this box over the LAN - It's our production Exchange server

Network is teamed @ 2GB - Load balanced

This is the only box affected.

Thanks again


"Mathieu CHATEAU" wrote:

> Hello,
>
> any special configuration on the RDP client (no wallpaper;set to low
> connection...)? version 6 ?
> Are you on a wan ?
> Any eventlog on the server ?
>
> Is the network working properly (no duplex mismatch...) ?
>
> Does this occur from more than one workstation ?
>
> --
> Cordialement,
> Mathieu CHATEAU
> http://lordoftheping.blogspot.com
>
>
> "Brendan" <Brendan@discussions.microsoft.com> wrote in message
> news:3CC62A50-A2B7-4F2F-9DE0-35986DFCA50C@microsoft.com...
> >I have an issue with one of our servers, when logging on to the box via
> > remote desktop there is no display, we can enter the credentials flying
> > blind
> > and then the console will appear. Any ideas would be appreciated.
> >
> > OS: Win server 2003 std SP1
> >
> > HW: DL380
> > Graphics: RAGE XL PCI - Driver Date 22/03/04
> >
> > I have loaded the lastest PSP pack 7.90a - Graphics is at latest revision
> >
> > Cheers
>
>
 
RE: No display when using remote desktop

Hi,
The Network is teaming is causing he problem.
Try to disable one of the cards and try again.

If it works configure the teaming again.
--
MCSE 2003




"Brendan" wrote:

> I have an issue with one of our servers, when logging on to the box via
> remote desktop there is no display, we can enter the credentials flying blind
> and then the console will appear. Any ideas would be appreciated.
>
> OS: Win server 2003 std SP1
>
> HW: DL380
> Graphics: RAGE XL PCI - Driver Date 22/03/04
>
> I have loaded the lastest PSP pack 7.90a - Graphics is at latest revision
>
> Cheers
 
RE: No display when using remote desktop

Sorted the issue now, the registry settings for 'colors' were set to null
values. I exported the working reg files from another exchange box and
imported, tested ok.

Working reg keys below...

[HKEY_USERS\.DEFAULT\Control Panel\Colors]
"ActiveBorder"="212 208 200"
"ActiveTitle"="10 36 106"
"AppWorkSpace"="128 128 128"
"Background"="102 111 116"
"ButtonAlternateFace"="181 181 181"
"ButtonDkShadow"="64 64 64"
"ButtonFace"="212 208 200"
"ButtonHilight"="255 255 255"
"ButtonLight"="212 208 200"
"ButtonShadow"="128 128 128"
"ButtonText"="0 0 0"
"GradientActiveTitle"="166 202 240"
"GradientInactiveTitle"="192 192 192"
"GrayText"="128 128 128"
"Hilight"="10 36 106"
"HilightText"="255 255 255"
"HotTrackingColor"="0 0 128"
"InactiveBorder"="212 208 200"
"InactiveTitle"="128 128 128"
"InactiveTitleText"="212 208 200"
"InfoText"="0 0 0"
"InfoWindow"="255 255 225"
"Menu"="212 208 200"
"MenuText"="0 0 0"
"Scrollbar"="212 208 200"
"TitleText"="255 255 255"
"Window"="255 255 255"
"WindowFrame"="0 0 0"
"WindowText"="0 0 0"


"Brendan" wrote:

> I have an issue with one of our servers, when logging on to the box via
> remote desktop there is no display, we can enter the credentials flying blind
> and then the console will appear. Any ideas would be appreciated.
>
> OS: Win server 2003 std SP1
>
> HW: DL380
> Graphics: RAGE XL PCI - Driver Date 22/03/04
>
> I have loaded the lastest PSP pack 7.90a - Graphics is at latest revision
>
> Cheers
 
Re: No display when using remote desktop

great.

Any clue on "why" ?


--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Brendan" <Brendan@discussions.microsoft.com> wrote in message
news:7B8255DF-FD16-4E90-86E9-DEDD4BDDF542@microsoft.com...
> Sorted the issue now, the registry settings for 'colors' were set to null
> values. I exported the working reg files from another exchange box and
> imported, tested ok.
>
> Working reg keys below...
>
> [HKEY_USERS\.DEFAULT\Control Panel\Colors]
> "ActiveBorder"="212 208 200"
> "ActiveTitle"="10 36 106"
> "AppWorkSpace"="128 128 128"
> "Background"="102 111 116"
> "ButtonAlternateFace"="181 181 181"
> "ButtonDkShadow"="64 64 64"
> "ButtonFace"="212 208 200"
> "ButtonHilight"="255 255 255"
> "ButtonLight"="212 208 200"
> "ButtonShadow"="128 128 128"
> "ButtonText"="0 0 0"
> "GradientActiveTitle"="166 202 240"
> "GradientInactiveTitle"="192 192 192"
> "GrayText"="128 128 128"
> "Hilight"="10 36 106"
> "HilightText"="255 255 255"
> "HotTrackingColor"="0 0 128"
> "InactiveBorder"="212 208 200"
> "InactiveTitle"="128 128 128"
> "InactiveTitleText"="212 208 200"
> "InfoText"="0 0 0"
> "InfoWindow"="255 255 225"
> "Menu"="212 208 200"
> "MenuText"="0 0 0"
> "Scrollbar"="212 208 200"
> "TitleText"="255 255 255"
> "Window"="255 255 255"
> "WindowFrame"="0 0 0"
> "WindowText"="0 0 0"
>
>
> "Brendan" wrote:
>
>> I have an issue with one of our servers, when logging on to the box via
>> remote desktop there is no display, we can enter the credentials flying
>> blind
>> and then the console will appear. Any ideas would be appreciated.
>>
>> OS: Win server 2003 std SP1
>>
>> HW: DL380
>> Graphics: RAGE XL PCI - Driver Date 22/03/04
>>
>> I have loaded the lastest PSP pack 7.90a - Graphics is at latest revision
>>
>> Cheers
 
Re: No display when using remote desktop

this happens on some of our servers if we use the console switch, look in
your properties (right click and view properties of the icon that us use to
run RDP) and remove it to see if that helps


"Brendan" <Brendan@discussions.microsoft.com> wrote in message
news:D4DA06DB-2861-40D1-8249-D14B187030ED@microsoft.com...
> Everything is stock standard on the box, no wallpaper, resolution has been
> changed to 600 x 800 and 1024 x 768 setting monitor refresh rate from
> 60-70htz
>
> We are accessing this box over the LAN - It's our production Exchange
> server
>
> Network is teamed @ 2GB - Load balanced
>
> This is the only box affected.
>
> Thanks again
>
>
> "Mathieu CHATEAU" wrote:
>
>> Hello,
>>
>> any special configuration on the RDP client (no wallpaper;set to low
>> connection...)? version 6 ?
>> Are you on a wan ?
>> Any eventlog on the server ?
>>
>> Is the network working properly (no duplex mismatch...) ?
>>
>> Does this occur from more than one workstation ?
>>
>> --
>> Cordialement,
>> Mathieu CHATEAU
>> http://lordoftheping.blogspot.com
>>
>>
>> "Brendan" <Brendan@discussions.microsoft.com> wrote in message
>> news:3CC62A50-A2B7-4F2F-9DE0-35986DFCA50C@microsoft.com...
>> >I have an issue with one of our servers, when logging on to the box via
>> > remote desktop there is no display, we can enter the credentials flying
>> > blind
>> > and then the console will appear. Any ideas would be appreciated.
>> >
>> > OS: Win server 2003 std SP1
>> >
>> > HW: DL380
>> > Graphics: RAGE XL PCI - Driver Date 22/03/04
>> >
>> > I have loaded the lastest PSP pack 7.90a - Graphics is at latest
>> > revision
>> >
>> > Cheers
>>
>>
 
Re: No display when using remote desktop

I have seen this reset happen when C: runs out of space. Don't know if
that's what happened to this server.


"Mathieu CHATEAU" <gollum123@free.fr> wrote in message
news:%23fpFm4u4HHA.5984@TK2MSFTNGP04.phx.gbl...
> great.
>
> Any clue on "why" ?
>
>
> --
> Cordialement,
> Mathieu CHATEAU
> http://lordoftheping.blogspot.com
>
>
> "Brendan" <Brendan@discussions.microsoft.com> wrote in message
> news:7B8255DF-FD16-4E90-86E9-DEDD4BDDF542@microsoft.com...
>> Sorted the issue now, the registry settings for 'colors' were set to null
>> values. I exported the working reg files from another exchange box and
>> imported, tested ok.
>>
>> Working reg keys below...
>>
>> [HKEY_USERS\.DEFAULT\Control Panel\Colors]
>> "ActiveBorder"="212 208 200"
>> "ActiveTitle"="10 36 106"
>> "AppWorkSpace"="128 128 128"
>> "Background"="102 111 116"
>> "ButtonAlternateFace"="181 181 181"
>> "ButtonDkShadow"="64 64 64"
>> "ButtonFace"="212 208 200"
>> "ButtonHilight"="255 255 255"
>> "ButtonLight"="212 208 200"
>> "ButtonShadow"="128 128 128"
>> "ButtonText"="0 0 0"
>> "GradientActiveTitle"="166 202 240"
>> "GradientInactiveTitle"="192 192 192"
>> "GrayText"="128 128 128"
>> "Hilight"="10 36 106"
>> "HilightText"="255 255 255"
>> "HotTrackingColor"="0 0 128"
>> "InactiveBorder"="212 208 200"
>> "InactiveTitle"="128 128 128"
>> "InactiveTitleText"="212 208 200"
>> "InfoText"="0 0 0"
>> "InfoWindow"="255 255 225"
>> "Menu"="212 208 200"
>> "MenuText"="0 0 0"
>> "Scrollbar"="212 208 200"
>> "TitleText"="255 255 255"
>> "Window"="255 255 255"
>> "WindowFrame"="0 0 0"
>> "WindowText"="0 0 0"
>>
>>
>> "Brendan" wrote:
>>
>>> I have an issue with one of our servers, when logging on to the box via
>>> remote desktop there is no display, we can enter the credentials flying
>>> blind
>>> and then the console will appear. Any ideas would be appreciated.
>>>
>>> OS: Win server 2003 std SP1
>>>
>>> HW: DL380
>>> Graphics: RAGE XL PCI - Driver Date 22/03/04
>>>
>>> I have loaded the lastest PSP pack 7.90a - Graphics is at latest
>>> revision
>>>
>>> Cheers
>
 
Back
Top