J
jkay1804
Guest
We have a number of Windows 10 computers that can not print to certain printers when they try to print from an Office application such as Word, Excel or Outlook. They can print to the printer fine if they use notepad.
Example
User can print anything to sharp copier, when trying to print a word document to an HP printer it doesn't go. Doesn't sit in spooler and acts as if it prints. If user tries to print a notepad document to the hp printer it works fine. Also a Test page won't print.
However, if I log in with my account (admin account) I can print just fine. I'm guessing it's a security setting of some sorts.
Any ideas?
More...
Example
User can print anything to sharp copier, when trying to print a word document to an HP printer it doesn't go. Doesn't sit in spooler and acts as if it prints. If user tries to print a notepad document to the hp printer it works fine. Also a Test page won't print.
However, if I log in with my account (admin account) I can print just fine. I'm guessing it's a security setting of some sorts.
Any ideas?
More...