Why can't I open Adobe Acrobat Reader DC?

  • Thread starter Thread starter AmySteuer
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AmySteuer

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I don't know if I have a virus. Until about two weeks ago I could open Adobe Acrobat Reader DC to read PDF files (and I pay a yearly fee to convert them to Word or Excel if I need to). Now I can't read any PDF files because I can't open Adobe Acrobat Reader DC.


Can somebody guide me please? Either Windows Defender is not letting this app open, or a virus is preventing it from opening. I have done two full scans of my computer looking for viruses or malware. Nothing was found. I am not very familiar with Windows Defender and I started using it recently. Is Windows Defender stopping this common app (Adobe Acrobat Reader DC) from being opened and used? If so, how can I tell Windows Defender to let Adobe Acrobat Reader DC to open up when I ask for it, and to let me use it when I need it??


Thank you!!!

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