Windows 7 I cannot click printer properties tab

  • Thread starter Thread starter bonnielk
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bonnielk

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I have an HP Laser Jet Pro 200 color (prints in both B/W and color) and a Windows 10. The print quality was getting lousy, so I decided to add an older HP b/w printer that I had onto my desktop. It wasn't compatible with Windows 10, so I had to download a new driver and I also downloaded HP Universal Print Driver. The installation just did not work, so I deleted the driver for the b/w printer and just used a different b/w printer that was already installed, but now, when I try to print in color from the HP Laser Jet Pro 200, I cannot access the printer properties tab to change from B/W. I click on it but the menu does not open up.

How can I unlock the printer properties tab?

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