K
Krzysztof Łagodzic
Guest
Hi,
After applying Anniversary Update on one of the company's PC (no active directory) I've been experiencing explorer.exe being restarted on and on. This of course results in an unusable system as desktop process is restarted at least once a second.
Some details from the event viewer:
Faulting application name: explorer.exe, version: 10.0.14393.0, time stamp: 0x57899981
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x578997b2
Exception code: 0xc0000374
What I've been able to find out is that it's caused by a single shortcut placed on desktop pointing to a long path with many nested folders on a mapped network drive (company's Linux based NAS). When shortcut file is deleted everything goes back to normal state. What's interesting is if the same shortcut is created for a full UNC path instead of the mapped network drive the problem disappears.
Mapped drive path causing the problem (names changed for privacy reasons):
X:\@Projects\TESTT\Esttes Testtest Testtes\Testtest\04_Testtes\03_TESTPRETTESTP TESTPREP\04_preptestprept estprept ES_TE_03_stesttest testtestte_2000.01.01\_TESTTEST_test testtes\
Under this path there's a file "testtest_testtestt_EST_2000.01.01_testtestt estt e sttest_te sttes.bak"
If I remove any two characters from the filename everything is ok so it looks like there's some sort of 248 character limit after which everything breaks. Path of this length (including filename above) can't be created in the latest Windows (because of the forced path length limit), but still... previous Windows version didn't behave like this for exactly the same shortcut.
I've tried installing a clean Windows 10 Pro with Anniversary Update, then applied all updates available in Windows Updates (including cumulative update KB3176495). No additional software installed. The issue still occurs.
Is this a known issue? If yes then will it be fixed anytime soon?
More...
After applying Anniversary Update on one of the company's PC (no active directory) I've been experiencing explorer.exe being restarted on and on. This of course results in an unusable system as desktop process is restarted at least once a second.
Some details from the event viewer:
Faulting application name: explorer.exe, version: 10.0.14393.0, time stamp: 0x57899981
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x578997b2
Exception code: 0xc0000374
What I've been able to find out is that it's caused by a single shortcut placed on desktop pointing to a long path with many nested folders on a mapped network drive (company's Linux based NAS). When shortcut file is deleted everything goes back to normal state. What's interesting is if the same shortcut is created for a full UNC path instead of the mapped network drive the problem disappears.
Mapped drive path causing the problem (names changed for privacy reasons):
X:\@Projects\TESTT\Esttes Testtest Testtes\Testtest\04_Testtes\03_TESTPRETTESTP TESTPREP\04_preptestprept estprept ES_TE_03_stesttest testtestte_2000.01.01\_TESTTEST_test testtes\
Under this path there's a file "testtest_testtestt_EST_2000.01.01_testtestt estt e sttest_te sttes.bak"
If I remove any two characters from the filename everything is ok so it looks like there's some sort of 248 character limit after which everything breaks. Path of this length (including filename above) can't be created in the latest Windows (because of the forced path length limit), but still... previous Windows version didn't behave like this for exactly the same shortcut.
I've tried installing a clean Windows 10 Pro with Anniversary Update, then applied all updates available in Windows Updates (including cumulative update KB3176495). No additional software installed. The issue still occurs.
Is this a known issue? If yes then will it be fixed anytime soon?
More...