Windows 10 Hybrid Azure AD Join stopped Windows Hello face recognition for log in

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JK821

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Hi,
I was testing hybrid azure ad join on a few domain joined machines (W10 v1803). It seems face recognition for Windows Hello (not windows hello for business) stopped working for some machines and it says "Credential could not be verified."

There's no Intune configured for end-user devices at the moment.


Has anyone come across this issue before? I've been digging around but people seem to suggest to delete NGC folder and re-enroll to get it working again. But I wonder what would be the root cause.

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