I have tried everything, I think this is NEW WEIRD VIRUS

[dawsonthegreat]

Below is the error information I received. I can not open settings to change anything or get in under admin clearance. I can not download anything either as I tried a paid service with avg to scan computer for virus and wont let me.



Description
Faulting Application Path: C:\

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 10.0.18362.329
Application Timestamp: c61c34ac
Fault Module Name: SndVolSSO.DLL
Fault Module Version: 10.0.18362.1
Fault Module Timestamp: 0979e84c
Exception Code: c0000005
Exception Offset: 00000000000199af
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 1033
Additional Information 1: a29e
Additional Information 2: a29e8d5359a4b678a162b73cfa5f4ece
Additional Information 3: 9b31
Additional Information 4: 9b31c41a66770ec467468f52dd5889a6
Extra information about the problem
Bucket ID: 135293000ed59066787f085ea735317c (1765138781577752956)

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