Windows 10 Unable to install any Windows Store app.

  • Thread starter Thread starter Hong (MA, USA)
  • Start date Start date
H

Hong (MA, USA)

Guest
I have tried:

  1. Reset Microsoft Store app.
  2. Run Windows Store Troubleshooter.
  3. Make sure time, date, and region settings are right.
  4. Run SFC multiple times.
  5. Uninstall and reinstall Microsoft Store app multiple times.
  6. Deleted C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Download multiple times by Starting Windows 10 in safe mode.
  7. Run Windows in clean mode by disabling all non essential services and startup apps.
  8. Did a repair install of Windows 10.

Whenever I try to install a store app, I get two entries in the Event Viewer:

First:

Fault bucket , type 0
Event Name: StoreAgentAcquireLicenseFailure1
Response: Not available
Cab Id: 0

Problem signature:
P1: Acquisition;Microsoft.WindowsStore_8wekyb3d8bbwe
P2: 87e10bcf
P3: 18362
P4: 356
P5: Windows.Desktop
P6: Q
P7:
P8:
P9:
P10:

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Acquisition;Micr_2574b7b9892c98c791c425e8792469ad23aa6b6_00000000_e8d6a330-e1c4-4919-a1c4-7c1c568ed3ce

Analysis symbol:
Rechecking for solution: 0
Report Id: e8d6a330-e1c4-4919-a1c4-7c1c568ed3ce
Report Status: 4100
Hashed bucket:

Second:

Fault bucket 1158951231574188968, type 5
Event Name: StoreAgentAcquireLicenseFailure1
Response: Not available
Cab Id: 0

Problem signature:
P1: Acquisition;Microsoft.WindowsStore_8wekyb3d8bbwe
P2: 87e10bcf
P3: 18362
P4: 356
P5: Windows.Desktop
P6: Q
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B5A.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Acquisition;Micr_2574b7b9892c98c791c425e8792469ad23aa6b6_00000000_e8d6a330-e1c4-4919-a1c4-7c1c568ed3ce

Analysis symbol:
Rechecking for solution: 0
Report Id: e8d6a330-e1c4-4919-a1c4-7c1c568ed3ce
Report Status: 2147487744
Hashed bucket: 20befdbddc58547860156c0135fb23a8


The following is the content of C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B5A.tmp.WERInternalMetadata.xml:

<?xml version="1.0" encoding="UTF-16"?>

-<WERReportMetadata>


-<OSVersionInformation>

<WindowsNTVersion>10.0</WindowsNTVersion>

<Build>18362</Build>

<Product>(0x30): Windows 10 Pro</Product>

<Edition>Professional</Edition>

<BuildString>18362.356.amd64fre.19h1_release.190318-1202</BuildString>

<Revision>356</Revision>

<Flavor>Multiprocessor Free</Flavor>

<Architecture>X64</Architecture>

<LCID>1033</LCID>

</OSVersionInformation>


-<ProblemSignatures>

<EventType>StoreAgentAcquireLicenseFailure1</EventType>

<Parameter0>Acquisition;Microsoft.WindowsStore_8wekyb3d8bbwe</Parameter0>

<Parameter1>87e10bcf</Parameter1>

<Parameter2>18362</Parameter2>

<Parameter3>356</Parameter3>

<Parameter4>Windows.Desktop</Parameter4>

<Parameter5>Q</Parameter5>

</ProblemSignatures>


-<DynamicSignatures>

<Parameter1>10.0.18362.2.0.0.256.48</Parameter1>

<Parameter2>1033</Parameter2>

</DynamicSignatures>


-<SystemInformation>

<MID>3A8E077B-66D7-4632-87AF-D80139411222</MID>

<SystemManufacturer>System manufacturer</SystemManufacturer>

<SystemProductName>System Product Name</SystemProductName>

<BIOSVersion>4801</BIOSVersion>

<OSInstallDate>1568529918</OSInstallDate>

<OSInstallTime>2019-09-15T06:45:16Z</OSInstallTime>

<TimeZoneBias>05:00</TimeZoneBias>

</SystemInformation>


-<SecureBootState>

<UEFISecureBootEnabled>0</UEFISecureBootEnabled>

</SecureBootState>


-<ReportInformation>

<Guid>e8d6a330-e1c4-4919-a1c4-7c1c568ed3ce</Guid>

<CreationTime>2019-09-15T07:28:00Z</CreationTime>

</ReportInformation>

</WERReportMetadata>


Any tip to fix this will be greatly appreciated.




Hong

More...
 
Back
Top