Windows 10 Windows can't open add printer.

  • Thread starter Thread starter Thomas7Bell
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Thomas7Bell

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I have a customer running Windows 10 Pro where I was unable to add a printer. I updated his system to version 1903. It did not help. If I open Printers and scanners there are units in the list that do not work. When I click Add a printer or scanner. Nothing shows in the search list. Then I click "The printer that I want isn't listed" and get one of two messages. Windows can't open Add Printer. The remote procedure call failed. or The local print spooler service is not running. Please restart the spooler or restart the machine. The RPC service is running and set to automatic. The RPC locator is set to manual. The printer troubleshooter is no help. This is most frustrating. Please help.
Thomas Bell

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