D
Dmytro B
Guest
windows 10 Pro. I7-8565U (with UHD graphics 620), Geforce MX130. New HP probook laptop (less than 2 months). All new drivers was installed.
14/10/2019 was installed update KB4517389.
After that i found a first problem: google chrome have started show black pages. No text, no graphics - only black page. I found a solution - start Chrome on disable-gpu mode.
Today i found a new problem - after I had opened a microsoft word document I saw that all pictures are damaged. I check some documents and on all of them was the same. If only one picture per document - it visible only on half; another part is white. If where some pictures - they blended harder...
Screenshot of this problem on the picture (sorry, account isn't veryfied. I can't add img)
It seems like video memory troubles. But I didn't have any problems before windows update. And now I can't realize - where should I ask for help: at HP, at Microsoft, at Intel, at Nvidia? First of all -MS. I hope you have a solution.
More...
14/10/2019 was installed update KB4517389.
After that i found a first problem: google chrome have started show black pages. No text, no graphics - only black page. I found a solution - start Chrome on disable-gpu mode.
Today i found a new problem - after I had opened a microsoft word document I saw that all pictures are damaged. I check some documents and on all of them was the same. If only one picture per document - it visible only on half; another part is white. If where some pictures - they blended harder...
Screenshot of this problem on the picture (sorry, account isn't veryfied. I can't add img)
It seems like video memory troubles. But I didn't have any problems before windows update. And now I can't realize - where should I ask for help: at HP, at Microsoft, at Intel, at Nvidia? First of all -MS. I hope you have a solution.
More...