Windows 10 VPN client breaks: EapRequestHandler.dll

  • Thread starter Thread starter Anahaym
  • Start date Start date
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Anahaym

Guest
Hi,

i'm trying to deploy two-factor authantication for RRAS 2012 R2 and Windows 10 x64, which provided RSA Authentication Manager.
When i'm switching authentication method to EAP-TTLS and click "connect", then it just closes.
in logs appears an error (on two computers with Windows 10 x64):

Log Name: Application
Source: Application Error
Date: 01.09.2016 17:19:16
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: CLIENT1.DOMAIN.DOMAIN.COM
Description:
Faulting application name: SystemSettings.exe, version: 10.0.14393.0, time stamp: 0x57899bca
Faulting module name: Windows.Networking.UX.EapRequestHandler.dll, version: 10.0.14393.0, time stamp: 0x5789994f
Exception code: 0xc0000005
Fault offset: 0x000000000001efc9
Faulting process id: 0x175c
Faulting application start time: 0x01d204642a5eb14f
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\Windows.Networking.UX.EapRequestHandler.dll
Report Id: 1f37e687-14d0-4bc7-82d3-b8c7e1e03fdf
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-09-01T15:19:16.495403300Z" />
<EventRecordID>2578</EventRecordID>
<Channel>Application</Channel>
<Computer>CLIENT1.DOMAIN.DOMAIN.COM</Computer>
<Security />
</System>
<EventData>
<Data>SystemSettings.exe</Data>
<Data>10.0.14393.0</Data>
<Data>57899bca</Data>
<Data>Windows.Networking.UX.EapRequestHandler.dll</Data>
<Data>10.0.14393.0</Data>
<Data>5789994f</Data>
<Data>c0000005</Data>
<Data>000000000001efc9</Data>
<Data>175c</Data>
<Data>01d204642a5eb14f</Data>
<Data>C:\Windows\ImmersiveControlPanel\SystemSettings.exe</Data>
<Data>C:\Windows\System32\Windows.Networking.UX.EapRequestHandler.dll</Data>
<Data>1f37e687-14d0-4bc7-82d3-b8c7e1e03fdf</Data>
<Data>windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy</Data>
<Data>microsoft.windows.immersivecontrolpanel</Data>
</EventData>
</Event>

how can i fix it?

i have a laptop with Windows 8.1 - there are no any errors.

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