P
PonyV
Guest
So my laptop started restarting and shuting down randomly yesterday and hasn't stopped since.
a list of the things I have tried:
I then noticed that in the Event Viewer, at and after every restart/shutdown there were these two errors:
1) audit events have been dropped by the transport. 0 (EventLog)
2) the last shutdown/restart was unexpected (Kernal-Power)
I'm fairly sure the errors and the restarts/shutdown are related, but don't know how. I would like to know what's going on and how to fix it.
Laptop model: HP Pavilion DV7-c600
OS: Windows 10 Pro
Processor: Intel i7
RAM: 8GB
HDD: two 146GB/500GB
More...
a list of the things I have tried:
- virus scan
- changing the power/sleep options
- updating drivers
- unchecking automatically restart
- checking hardware in system tune-up (pressing esc button on power-up and going into system diagnostic)
- checking memory in BIOS
- disabling shut off to save power
- changing minimum processer state to 0
- troubleshooting
I then noticed that in the Event Viewer, at and after every restart/shutdown there were these two errors:
1) audit events have been dropped by the transport. 0 (EventLog)
2) the last shutdown/restart was unexpected (Kernal-Power)
I'm fairly sure the errors and the restarts/shutdown are related, but don't know how. I would like to know what's going on and how to fix it.
Laptop model: HP Pavilion DV7-c600
OS: Windows 10 Pro
Processor: Intel i7
RAM: 8GB
HDD: two 146GB/500GB
More...