K
Kamath Surendra
Guest
Hi,
We had upgraded Windows 7 Pre-Installed OEM (Which came with HP / Dell Workstations) to Windows 10 in the year of 2016 when Microsoft announced a pubic free upgrade. We had reloaded a couple of our internal systems in the year of 2017 due to performance issues. We had used Windows 10 ISO file for the installation and it activated the license without using the serial key. The activation page is showing "Windows is activated with digital license/entitlement". This confirms that the Windows 10 upgrade licenses are valid.
Microsoft has initiated audits via third party audit firm and they were found that the machines are got installed in the year of 2017 are not eligible to use free Windows 10 licenses which are upgraded in the year 2016. We have indicated to them that, we had upgraded in the year 2016 and we had reloaded OS in the year of 2017. But they are insisting us to procure Windows 10 licenses as part of audit compliance.
We have produced the invoice copies of hardware purchase which indicates Windows 7 Pro OEM licenses. Even we indicated that we will be able to provide them all the serial keys of the OEM machines. However, they will not be bothered about it.
Please let me know what other proof we can able to produce to audit the firm to close the compliance review.
We did check the Microsoft site and in the FAQ's its clearly mentioned that the reinstall can be done with ISO image many times.
https://support.microsoft.com/en-in/help/12435/windows-10-upgrade-faq
Best, SK
More...
We had upgraded Windows 7 Pre-Installed OEM (Which came with HP / Dell Workstations) to Windows 10 in the year of 2016 when Microsoft announced a pubic free upgrade. We had reloaded a couple of our internal systems in the year of 2017 due to performance issues. We had used Windows 10 ISO file for the installation and it activated the license without using the serial key. The activation page is showing "Windows is activated with digital license/entitlement". This confirms that the Windows 10 upgrade licenses are valid.
Microsoft has initiated audits via third party audit firm and they were found that the machines are got installed in the year of 2017 are not eligible to use free Windows 10 licenses which are upgraded in the year 2016. We have indicated to them that, we had upgraded in the year 2016 and we had reloaded OS in the year of 2017. But they are insisting us to procure Windows 10 licenses as part of audit compliance.
We have produced the invoice copies of hardware purchase which indicates Windows 7 Pro OEM licenses. Even we indicated that we will be able to provide them all the serial keys of the OEM machines. However, they will not be bothered about it.
Please let me know what other proof we can able to produce to audit the firm to close the compliance review.
We did check the Microsoft site and in the FAQ's its clearly mentioned that the reinstall can be done with ISO image many times.
https://support.microsoft.com/en-in/help/12435/windows-10-upgrade-faq
Best, SK
More...
