H
HLeander
Guest
When trying to print a RTF document from Word 2013 the system Blue Screened and restarted immediately. Upon reboot no printers were able to print even a test page.
Removed all printers / reinstall 1 USB locally connected Printer
Ran icacls %temp% /grant %username%
OI)(CI)F /T /C - No Change
Ran Troubleshooter - only found that the printer was not set as default
Cleared the Spooler cache (%WINDIR%\system32\spool\printers)
Changed Profiles with the same issue following in that profile
Cannot find any other information on resetting the printer subsystem. At a total loss.
The Printer Properties message is: "Test page failed to print. Would you like to view the Print Troubleshooter for assistance? " with no other qualifying information.
Any Assistance would be truly appreciated
Your help and assistance is greatly appreciated, Hank Leander, SBSC
More...
Removed all printers / reinstall 1 USB locally connected Printer
Ran icacls %temp% /grant %username%
OI)(CI)F /T /C - No ChangeRan Troubleshooter - only found that the printer was not set as default
Cleared the Spooler cache (%WINDIR%\system32\spool\printers)
Changed Profiles with the same issue following in that profile
Cannot find any other information on resetting the printer subsystem. At a total loss.
The Printer Properties message is: "Test page failed to print. Would you like to view the Print Troubleshooter for assistance? " with no other qualifying information.
Any Assistance would be truly appreciated
Your help and assistance is greatly appreciated, Hank Leander, SBSC
More...
