Windows 10 RemoteAPP black screen/cut off

  • Thread starter Thread starter Fenikas
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Fenikas

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Had an issue come up recently and I am not sure to fix it. We use RemoteApp for an ERP Program.


We are setup with the following:

10 Terminal Servers Windows 2012 R2 with office 2010, latest updates from Windows and Office. Each server runs our ERP program. All connect to a central DB

1 Mananament server

1 Connection Broker

Users PC is windows 10



Users PC connect to the Terminal server via remoteapp URL and can see the icons. For some reason, users are getting the program chopped off or black screen in certain areas.

Tried the following to fix:

I tried to update there display drivers on the PC. Got the same issue

Updated the Terminal servers and still got the same issue.

Tried to see if this is isolated to one Terminal Server, but its happens on all of them.


Not sure what else to look at.

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