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EWHFLA
Guest
My question is this problem started on 11/26 and continued to /12/13 - where it totally corrupted the computer where is was only usable in safe mode x32 bit DID THIS HAPPEN TO ANYONE ELSE OUT HERE IN COMPUTER LAND? -- I work in xc64bit -- for my job. And again I was passed through 5 people at the Microsoft CSR in the philippines They seemed clueless as to what was going on --just wanted to sell Microsoft 10.
PLEASE READ ALL -- Sorry it is so long
I had my windows 7 pro computer shadowed by a legit microsoft help desk person in Sept 2019. They signed on and fixed something on it. They kept trying to upsell my on the windows 10 and I said no not at this time. Then in October I noticed it was slowing down, so I use AVG as my protection and I remembered that the Microsoft person told me that McAfee was also running in the background too -- so I found the files and deleted them off my computer. I got my machine back to working in Turbo mode. Then on 11/24 a windows Update was maliciously released to run everyday at 3am that took down my x86 v64 versions of windows and only run v32 bit. Slow as molasses. Then the screen started to corrupt itself by showing the time area upside down all over the page while I was on the internet and working. Mind you I use googleChrome. I immediately killed the computer and shut if off. I waited about 5 minutes and turned on the Hard drive again and it was whirring fast and finally brought up the screen you computer did not shut down properly do you want to start it normally or safe w/networking -- there was no just SAFE MODE. I thought that was strange.
So, I hit normal -- and it came up and I type my password -- and it told me that I had failed the Client Service of security and i was not allowed access to the computer. and then it would try to log me off and then get caught in a loop and bring me back to the sign in page. Well this game went on for about 4 minutes and then I rebooted the computer and ran in SAFE MODE WITH NETWORKING. I got into looking for any recent updates and this is where I saw that there was an update release for the first time on 11/24 from Microsoft to keep reporting back to them everyday and screw with my computer. I read the code -- and saw the default messaging saying which errors would come up if I did any type of system repair which I did.
I called Microsoft Directly to report this malicious programming on my machine, because what it did was turn off my AVG and uninstalled it and was
running the Windows Defender which does little or nothing which I have never used and i was very Pissed. They wanted me to go out and get a 8g thumb drive and allow them to download another file to a laptop to then install it back to my computer. Needless to say I didn't want to take a chance that this would affect another computer in our house. I worked on my computer trying to get into the back end -- to get a system restore point which the CSR couldn't do for me. Finally I got the screen to come up after many hours and restored my computer back to 10/18/2019. I also had to reinstall the drivers for several programs that their maliciousness deinstalled. I made corrections to the windows updates so only I can be notified and approve them. Which was what I had before. And locked "them out " of being able to take down my firewall of AVG again. Password protected.
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PLEASE READ ALL -- Sorry it is so long
I had my windows 7 pro computer shadowed by a legit microsoft help desk person in Sept 2019. They signed on and fixed something on it. They kept trying to upsell my on the windows 10 and I said no not at this time. Then in October I noticed it was slowing down, so I use AVG as my protection and I remembered that the Microsoft person told me that McAfee was also running in the background too -- so I found the files and deleted them off my computer. I got my machine back to working in Turbo mode. Then on 11/24 a windows Update was maliciously released to run everyday at 3am that took down my x86 v64 versions of windows and only run v32 bit. Slow as molasses. Then the screen started to corrupt itself by showing the time area upside down all over the page while I was on the internet and working. Mind you I use googleChrome. I immediately killed the computer and shut if off. I waited about 5 minutes and turned on the Hard drive again and it was whirring fast and finally brought up the screen you computer did not shut down properly do you want to start it normally or safe w/networking -- there was no just SAFE MODE. I thought that was strange.
So, I hit normal -- and it came up and I type my password -- and it told me that I had failed the Client Service of security and i was not allowed access to the computer. and then it would try to log me off and then get caught in a loop and bring me back to the sign in page. Well this game went on for about 4 minutes and then I rebooted the computer and ran in SAFE MODE WITH NETWORKING. I got into looking for any recent updates and this is where I saw that there was an update release for the first time on 11/24 from Microsoft to keep reporting back to them everyday and screw with my computer. I read the code -- and saw the default messaging saying which errors would come up if I did any type of system repair which I did.
I called Microsoft Directly to report this malicious programming on my machine, because what it did was turn off my AVG and uninstalled it and was
running the Windows Defender which does little or nothing which I have never used and i was very Pissed. They wanted me to go out and get a 8g thumb drive and allow them to download another file to a laptop to then install it back to my computer. Needless to say I didn't want to take a chance that this would affect another computer in our house. I worked on my computer trying to get into the back end -- to get a system restore point which the CSR couldn't do for me. Finally I got the screen to come up after many hours and restored my computer back to 10/18/2019. I also had to reinstall the drivers for several programs that their maliciousness deinstalled. I made corrections to the windows updates so only I can be notified and approve them. Which was what I had before. And locked "them out " of being able to take down my firewall of AVG again. Password protected.
More...
