Windows 10 Windows 10 not showing all available memory.

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etbryant

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I was told about this by a student of mine that had a Laptop with Windows 10. They had 4 gb of RAM installed on their computer and it was running slow. Looking at the system information showed there was 4 gb of RAM installed, but only 1.2 gb memory was available. I had a desktop with Windows 10 installed and had wonder why it was running so slow. I checked it since it also had 4 gb of RAM and I saw the same thing, only 1.2 gb memory was available.

For my desktop I installed another 4 gb of RAM. This gave me a total of 8 gb of physical RAM, but the available memory was around 3 - 4 gb. Adding more memory simply allowed Windows to take about half of it as available. The question was what was using all the memory. I had tried removing some of the programs I had and that did not help.

I opened a case and talked to a Microsoft tech and they were not able to help. This was probably because the problem was not just with my two computers that have Windows 10 installed. I know this because on checking a lot of computer at the college where I work all the Windows 10 computers were showing the same thing. For computers with 4 gb of physical memory, they had around 1.2 gb available for use. On computers running Windows 10 with 8 gb of memory they had only 3 - 4 gb of memory available.

This is a serious issue and needs to be addressed, because it pushes the limit on system requirements. For computers that have less than 8 gb of memory run extremely slow. Something within the Windows 10 O.S. is using more memory than it should. I suspect that the problem lies with all the Windows services and processes that are open and do not need to be open all the time. Some of the services may not even be needed by some users. Many programs and Microsoft apps do not need to be TSRs that remain open without the user knowing they are running in the background.

I hope Microsoft will address this problem and reach some resolution for users that have only 4 gb of memory for their computer that they are not able to upgrade to more RAM.

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