Windows 10 Remote Desktop Not Listening

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megatc101

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Hi

As this is my first post of 2020, let me wish you all a happy new year.

So down to business

Does anyone have a fix for windows 10 Remote Desktop not listening on port 3389.

I recently rebooted my admin windows VM only to find that I could not reconnect. This VM is running 1903, the last patch is KB4530684, which is a cumulative update, that was installed on the 2nd January 2020.

I can confirm that Remote Desktop is enabled

I've copied termsrv.dll from a working VM, this has not made any difference.

What is annoying is that this is the second time that I've encountered this problem, for the other VM I relented and did a recovery/reset, this fixed the problem, but them there is the issue of having to re-install all the applications, as this is a management VM used by admins, having to re-install all of the admin software is going to be a pain.

I'm therefore reaching out prior to doing another recovery/reset in the hope that someone has a fix.(the font has changed to this???)

It seems there was a similar issue with Windows 1809, for which Microsoft released a patch, I'm assuming that, that patch is incorporated into the 1903 cumulative update.

Here are the things that I've checked

The service is running

PS C:\WINDOWS\system32> Get-Service "*term*"


Status Name DisplayName
------ ---- -----------
Running TermService Remote Desktop Services


However nothing is listening on port 3389 ( here is a partial netstat -an)

PS C:\WINDOWS\system32> netstat -an


Active Connections


Proto Local Address Foreign Address State
TCP 0.0.0.0:21 0.0.0.0:0 LISTENING
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1536 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1537 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1538 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1539 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1541 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1542 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1544 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5040 0.0.0.0:0 LISTENING
TCP 0.0.0.0:7680 0.0.0.0:0 LISTENING
TCP 0.0.0.0:7740 0.0.0.0:0 LISTENING



PS C:\WINDOWS\system32>

This is not a firewall issue.

I've checked the registry and the settings are all as expected (see below)

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp]
"AudioEnumeratorDll"="rdpendp.dll"
"Callback"=dword:00000000
"CallbackNumber"=""
"CdClass"=dword:00000000
"CdDLL"=""
"CdFlag"=dword:00000000
"CdName"=""
"CfgDll"="RDPCFGEX.DLL"
"ColorDepth"=dword:00000005
"Comment"=""
"Domain"=""
"DrawGdiplusSupportLevel"=dword:00000001
"fAllowSecProtocolNegotiation"=dword:00000001
"fAutoClientDrives"=dword:00000001
"fAutoClientLpts"=dword:00000001
"fDisableAudioCapture"=dword:00000000
"fDisableCam"=dword:00000000
"fDisableCcm"=dword:00000000
"fDisableCdm"=dword:00000000
"fDisableClip"=dword:00000000
"fDisableCpm"=dword:00000000
"fDisableEncryption"=dword:00000001
"fDisableExe"=dword:00000000
"fDisableLPT"=dword:00000000
"fEnableWinStation"=dword:00000001
"fForceClientLptDef"=dword:00000001
"fHomeDirectoryMapRoot"=dword:00000000
"fInheritAutoClient"=dword:00000001
"fInheritAutoLogon"=dword:00000001
"fInheritCallback"=dword:00000000
"fInheritCallbackNumber"=dword:00000001
"fInheritColorDepth"=dword:00000000
"fInheritInitialProgram"=dword:00000001
"fInheritMaxDisconnectionTime"=dword:00000001
"fInheritMaxIdleTime"=dword:00000001
"fInheritMaxSessionTime"=dword:00000001
"fInheritReconnectSame"=dword:00000001
"fInheritResetBroken"=dword:00000001
"fInheritSecurity"=dword:00000000
"fInheritShadow"=dword:00000001
"fLogonDisabled"=dword:00000000
"fPromptForPassword"=dword:00000000
"fReconnectSame"=dword:00000000
"fResetBroken"=dword:00000000
"fUseDefaultGina"=dword:00000000
"InitialProgram"=""
"InputBufferLength"=dword:00000800
"InteractiveDelay"=dword:00000032
"KeepAliveTimeout"=dword:00000000
"KeyboardLayout"=dword:00000000
"LanAdapter"=dword:00000000
"LoadableProtocol_Object"="{5828227c-20cf-4408-b73f-73ab70b8849f}"
"MaxConnectionTime"=dword:00000000
"MaxDisconnectionTime"=dword:00000000
"MaxIdleTime"=dword:00000000
"MaxInstanceCount"=dword:ffffffff
"MinEncryptionLevel"=dword:00000002
"NWLogonServer"=""
"OutBufCount"=dword:00000006
"OutBufDelay"=dword:00000064
"OutBufLength"=dword:00000212
"Password"=""
"PdClass"=dword:00000002
"PdClass1"=dword:0000000b
"PdDLL"="tdtcp"
"PdDLL1"="tssecsrv"
"PdFlag"=dword:0000004e
"PdFlag1"=dword:00000000
"PdName"="tcp"
"PdName1"="tssecsrv"
"PortNumber"=dword:00000d3d
"SecurityLayer"=dword:00000002
"SelectNetworkDetect"=dword:00000001
"SelectTransport"=dword:00000002
"Shadow"=dword:00000001
"UserAuthentication"=dword:00000001
"Username"=""
"WdFlag"=dword:00000036
"WdName"="Microsoft RDP 8.0"
"WdPrefix"="RDP"
"WebSocketListenerPort"=dword:00000d3b
"WebSocketTlsListenerPort"=dword:00000d40
"WFProfilePath"=""
"WorkDirectory"=""


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\TSMMRemotingAllowedApps]
"ehshell.exe"=dword:00000002


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\VideoRemotingWindowNames]
"AGFullScreenWinClass"="*"
"EVRVideoHandler"="*"
"MacromediaFlashPlayerActiveX"="*"
"MicrosoftSilverlight"="*"
"ShockwaveFlashFullScreen"="*"



Thanking you in advance

Regards

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