Locked computer

  • Thread starter Thread starter AliciaFerrell1
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AliciaFerrell1

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My husband recently purchased a stream computer. He got a warning, purportedly from Microsoft. A loud noise sounded and he was directed to call a number to prevent his computer from being locked. Suspecting a scam we did not call the number, but even after shutting off his computer we are unable to get back onto the internet on his computer. That's why we're posting this question from my computer. His Windows Defender site says everything's fine with his computer, but apparently it isn't. Help! Suggestions?

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