Q
questionsformicrosoftproducts
Guest
When this computer was turned off overnight and restarted the following day there were access denied to many Microsoft URL.
How do you troubleshoot this problem?
Copy and paste into IE explorer opens the webpages now.
Refreshing using Firefox continues to display access denied.
If this is browser specific why would it happen only with some Microsoft links and not others?
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/4530684/windows-10-update-kb4530684" on this server.
Reference #18.66472317.1580069038.9cd20744
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/4529964/windows-10-update-history" on this server.
Reference #18.66472317.1580069133.9cd4a82b
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/...-by-using-the-dism-or-system-update-readiness" on this server.
Reference #18.66472317.1580069145.9cd50e05
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/2700601/how-to-fix-errors-found-in-the-checksur-log" on this server.
Reference #18.5d472317.1580069147.1b9f5564
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/10164/fix-windows-update-errors" on this server.
Reference #18.5d472317.1580069149.1b9f5e94
.
.
The above two links opened normally.
What is happening to the support links as compared to doc links?
More...
How do you troubleshoot this problem?
Copy and paste into IE explorer opens the webpages now.
Refreshing using Firefox continues to display access denied.
If this is browser specific why would it happen only with some Microsoft links and not others?
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/4530684/windows-10-update-kb4530684" on this server.
Reference #18.66472317.1580069038.9cd20744
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/4529964/windows-10-update-history" on this server.
Reference #18.66472317.1580069133.9cd4a82b
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/...-by-using-the-dism-or-system-update-readiness" on this server.
Reference #18.66472317.1580069145.9cd50e05
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/2700601/how-to-fix-errors-found-in-the-checksur-log" on this server.
Reference #18.5d472317.1580069147.1b9f5564
.
.
Access Denied
You don't have permission to access "http://support.microsoft.com/en-us/help/10164/fix-windows-update-errors" on this server.
Reference #18.5d472317.1580069149.1b9f5e94
.
.
The above two links opened normally.
What is happening to the support links as compared to doc links?
More...