DVD-RW problems

[Josh]

My LG GSA-H50-L DVD writer has worked in the past on my Vista 64bit
system, but has now decided not to work. I didn't do anything with the
harware. The power is still connected, and if I disable all the drivers,
vista recognizes the ATA device and attempts to install the drivers. At that
point, it says it fails, and in device manager, it reports that it doesn't
work because the drivers are missing or corrupted. No software comes with the
drive b/c I thought it uses generic drivers. Is there somewhere I can
download these generic drivers so that it can install them next time?

 

[Carlos]

RE: DVD-RW problems

Josh:
The first thing you should try is a system restore to a prior state ("the
past") when your DVD writer was working Ok.
If that doesn't work, try this KB.
http://support.microsoft.com/kb/314060/en-us
Best of luck.
Carlos

"Josh" wrote:

> My LG GSA-H50-L DVD writer has worked in the past on my Vista 64bit
> system, but has now decided not to work. I didn't do anything with the
> harware. The power is still connected, and if I disable all the drivers,
> vista recognizes the ATA device and attempts to install the drivers. At that
> point, it says it fails, and in device manager, it reports that it doesn't
> work because the drivers are missing or corrupted. No software comes with the
> drive b/c I thought it uses generic drivers. Is there somewhere I can
> download these generic drivers so that it can install them next time?
>