J
JonYKS
Guest
Summary: Faced a backup error code 0x81000037, looked through solution at support.microsoft.com*, used CMD to find reparse points, could not find files/folders listed in the results. Posted in Microsoft Community Forums and was asked to post here instead. I am not an IT professional. I will need detailed instructions. My main objective is to be able to run the Windows 7 backup on my Windows 10 laptop again.
*(https://support.microsoft.com/en-sg...,-0x81000037,-or-0x80070003#workaroundissue12 -- I am unable to post links for now)
I have admin rights on a laptop running Windows 10.
Prior to this incident, the laptop had another backup error (forgot the code) and ran CHKDSK /f /r /x to check for and fix disk problems.
I attempted to run backup again. After getting a different backup error (code 0x81000037), I deleted large files and folders. Both C: and D: drives are at 30% of their storage capacity. I attempted to run backup. I received the same error.
I ran a full antivirus scan using Norton 360 at the most aggressive heuristic setting and failed to detect any viruses to delete.
Then I followed the solution at support.microsoft.com to look for reparse points (https://support.microsoft.com/en-sg...,-0x81000037,-or-0x80070003#workaroundissue12 -- I am unable to post links for now).
This is the result:
C:\>dir /al /s
Volume in drive C has no label.
Volume Serial Number is 1E61-5CBB
Directory of C:\
07/31/2015 05:51 AM <JUNCTION> Documents and Settings [C:\Users]
0 File(s) 0 bytes
Directory of C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS
02/17/2017 04:10 PM <DIR> ProgramFilesCommonX64
02/17/2017 04:11 PM <DIR> SystemX64
0 File(s) 0 bytes
Directory of C:\Program
Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS\ProgramFilesCommonX64
02/17/2017 04:10 PM <DIR> Microsoft Shared
0 File(s) 0 bytes
Directory of C:\Program
Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS\ProgramFilesCommonX64\Microsoft
Shared
02/17/2017 04:11 PM <DIR> OFFICE16
0 File(s) 0 bytes
Directory of C:\Program
Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS\ProgramFilesCommonX64\Microsoft
Shared\OFFICE16
02/17/2017 04:10 PM <DIR> 1033
02/17/2017 04:10 PM <DIR> Cultures
0 File(s) 0 bytes
Directory of C:\ProgramData
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\ProgramData]
10/04/2016 07:31 PM <JUNCTION> Desktop [C:\Users\Public\Desktop]
10/04/2016 07:31 PM <JUNCTION> Documents [C:\Users\Public\Documents]
10/04/2016 07:31 PM <JUNCTION> Favorites [C:\Users\Public\Favorites]
10/04/2016 07:31 PM <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
10/04/2016 07:31 PM <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\ProgramData\Oracle\Java\javapath
12/21/2016 09:44 PM <SYMLINK> java.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\java.exe]
12/21/2016 09:44 PM <SYMLINK> javaw.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaw.exe]
12/21/2016 09:44 PM <SYMLINK> javaws.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaws.exe]
3 File(s) 0 bytes
Directory of C:\Users
07/16/2016 08:40 PM <SYMLINKD> All Users [C:\ProgramData]
07/16/2016 08:40 PM <JUNCTION> Default User [C:\Users\Default]
0 File(s) 0 bytes
Directory of C:\Users\admin
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\admin\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\admin\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\admin\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\admin\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\admin\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\admin\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\admin\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\admin\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache
10/04/2016 07:37 PM <JUNCTION> Content.IE5 [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Directory of C:\Users\admin\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\admin\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\admin\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\admin\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Administrator
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\Administrator\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\Administrator\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\Administrator\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\Administrator\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood
[C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood
[C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Administrator\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\Administrator\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\Administrator\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\Administrator\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Administrator\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\Administrator\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Administrator\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\Administrator\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\Administrator\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\Administrator\Videos]
0 File(s) 0 bytes
Directory of C:\Users\All Users
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\ProgramData]
10/04/2016 07:31 PM <JUNCTION> Desktop [C:\Users\Public\Desktop]
10/04/2016 07:31 PM <JUNCTION> Documents [C:\Users\Public\Documents]
10/04/2016 07:31 PM <JUNCTION> Favorites [C:\Users\Public\Favorites]
10/04/2016 07:31 PM <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
10/04/2016 07:31 PM <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\All Users\Oracle\Java\javapath
12/21/2016 09:44 PM <SYMLINK> java.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\java.exe]
12/21/2016 09:44 PM <SYMLINK> javaw.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaw.exe]
12/21/2016 09:44 PM <SYMLINK> javaws.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaws.exe]
3 File(s) 0 bytes
Directory of C:\Users\Default
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\Users\Default\AppData\Roaming]
10/04/2016 07:31 PM <JUNCTION> Cookies [C:\Users\Default\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 07:31 PM <JUNCTION> Local Settings [C:\Users\Default\AppData\Local]
10/04/2016 07:31 PM <JUNCTION> My Documents [C:\Users\Default\Documents]
10/04/2016 07:31 PM <JUNCTION> NetHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 07:31 PM <JUNCTION> PrintHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
10/04/2016 07:31 PM <JUNCTION> Recent [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 07:31 PM <JUNCTION> SendTo [C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 07:31 PM <JUNCTION> Start Menu [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 07:31 PM <JUNCTION> Templates [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Default\AppData\Local
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\Users\Default\AppData\Local]
10/04/2016 07:31 PM <JUNCTION> History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
10/04/2016 07:31 PM <JUNCTION> Temporary Internet Files
[C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Default\AppData\Local\Microsoft\Windows
10/04/2016 07:31 PM <JUNCTION> Temporary Internet Files
[C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Default\Documents
10/04/2016 07:31 PM <JUNCTION> My Music [C:\Users\Default\Music]
10/04/2016 07:31 PM <JUNCTION> My Pictures [C:\Users\Default\Pictures]
10/04/2016 07:31 PM <JUNCTION> My Videos [C:\Users\Default\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Default.migrated\AppData\Local\Microsoft\Windows
12/15/2015 06:59 PM <JUNCTION> Temporary Internet Files
[C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Default.migrated\Documents
12/15/2015 06:59 PM <JUNCTION> My Music [C:\Users\Default\Music]
12/15/2015 06:59 PM <JUNCTION> My Pictures [C:\Users\Default\Pictures]
12/15/2015 06:59 PM <JUNCTION> My Videos [C:\Users\Default\Videos]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\DefaultAppPool\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\DefaultAppPool\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\DefaultAppPool\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Network
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Printer
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Start
Menu]10/04/2016 06:58 PM <JUNCTION> Templates
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\DefaultAppPool\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\DefaultAppPool\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\DefaultAppPool\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\DefaultAppPool\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Public\Documents
07/31/2015 05:51 AM <JUNCTION> My Music [C:\Users\Public\Music]
07/31/2015 05:51 AM <JUNCTION> My Pictures [C:\Users\Public\Pictures]
07/31/2015 05:51 AM <JUNCTION> My Videos [C:\Users\Public\Videos]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\UpdatusUser\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\UpdatusUser\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\UpdatusUser\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood
[C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Printer
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\UpdatusUser\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\UpdatusUser\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\UpdatusUser\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\UpdatusUser\Videos]
0 File(s) 0 bytes
Directory of C:\Users\User
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\User\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\User\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\User\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\User\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood [C:\Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood [C:\Users\User\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\User\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\User\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\User\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\User\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\User\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\User\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\User\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\User\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\User\AppData\Local\Microsoft\Windows\INetCache
10/04/2016 07:33 PM <JUNCTION> Content.IE5 [C:\Users\User\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Directory of C:\Users\User\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\User\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\User\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\User\Videos]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache
10/04/2016 07:42 PM <JUNCTION> Content.IE5
[C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache
10/06/2016 01:19 PM <JUNCTION> Content.IE5
[C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Total Files Listed:
6 File(s) 0 bytes
134 Dir(s) 235,083,255,808 bytes free
I started looking through the list to find the reparse points to delete but could not find certain files and folders.
1) I navigated to "[C:\Users]", but could not find "Documents and Settings" under "[C:\Users]" .
Directory of C:\
07/31/2015 05:51 AM <JUNCTION> Documents and Settings [C:\Users]
0 File(s) 0 bytes
I am unable to post pictures for now, so I will refer you to my screen pics:
Navigating to the folder -- https://fud.community.services.supp...ashx?fid=87f22f6d-2194-4859-94af-dd9b17bf5ee9
Hidden items shown -- https://fud.community.services.supp...ashx?fid=cf9db499-e11b-45c7-9b4b-8054f44316de
2) I could not navigate to "[C:\Users\User\AppData\Local\Microsoft\Windows\INetCookies]" .
Directory of C:\Users\admin
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\admin\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCookies]
Please see my screen pics at:
Navigating to the folder -- https://fud.community.services.supp...ashx?fid=abf4df9d-4d25-40a4-8fe8-ef614fdc3e39
Hidden items shown -- https://fud.community.services.supp...ashx?fid=40a9478c-faee-4213-8552-891e8332a46e
At this point, I am confused by the results of [ C:\>dir /al /s ] . I will confess that I do not understand the results nor what I am looking for.
I would like guidance on what I am looking for, because what I see differs greatly from what is posted on support.microsoft.com (https://support.microsoft.com/en-sg...,-0x81000037,-or-0x80070003#workaroundissue12).
I have also seen the Reparse Points (Reparse Points - Win32 apps) and Reparse Point Operations (Reparse Point Operations - Win32 apps) web sites but I do not understand them. I need more detailed and user-friendly instructions and advice than what is offered on those pages.
Questions:
1) What do reparse points look like?
2) Am I looking for the right things? -- If I should not be looking for a file or folder, what should I be looking for?
3) Am I looking in the right way? -- If not, please specify the right way to look for it.
4) What should I do when I cannot locate the file or folder or even the higher-level folders?
I posted this question at Microsoft Community:
I was referred here .
My main objective is to be able to run the Windows 7 backup on my Windows 10 laptop again. Help is much appreciated.
More...
*(https://support.microsoft.com/en-sg...,-0x81000037,-or-0x80070003#workaroundissue12 -- I am unable to post links for now)
I have admin rights on a laptop running Windows 10.
Prior to this incident, the laptop had another backup error (forgot the code) and ran CHKDSK /f /r /x to check for and fix disk problems.
I attempted to run backup again. After getting a different backup error (code 0x81000037), I deleted large files and folders. Both C: and D: drives are at 30% of their storage capacity. I attempted to run backup. I received the same error.
I ran a full antivirus scan using Norton 360 at the most aggressive heuristic setting and failed to detect any viruses to delete.
Then I followed the solution at support.microsoft.com to look for reparse points (https://support.microsoft.com/en-sg...,-0x81000037,-or-0x80070003#workaroundissue12 -- I am unable to post links for now).
This is the result:
C:\>dir /al /s
Volume in drive C has no label.
Volume Serial Number is 1E61-5CBB
Directory of C:\
07/31/2015 05:51 AM <JUNCTION> Documents and Settings [C:\Users]
0 File(s) 0 bytes
Directory of C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS
02/17/2017 04:10 PM <DIR> ProgramFilesCommonX64
02/17/2017 04:11 PM <DIR> SystemX64
0 File(s) 0 bytes
Directory of C:\Program
Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS\ProgramFilesCommonX64
02/17/2017 04:10 PM <DIR> Microsoft Shared
0 File(s) 0 bytes
Directory of C:\Program
Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS\ProgramFilesCommonX64\Microsoft
Shared
02/17/2017 04:11 PM <DIR> OFFICE16
0 File(s) 0 bytes
Directory of C:\Program
Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.7909.7600.0_x64__8wekyb3d8bbwe\VFS\ProgramFilesCommonX64\Microsoft
Shared\OFFICE16
02/17/2017 04:10 PM <DIR> 1033
02/17/2017 04:10 PM <DIR> Cultures
0 File(s) 0 bytes
Directory of C:\ProgramData
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\ProgramData]
10/04/2016 07:31 PM <JUNCTION> Desktop [C:\Users\Public\Desktop]
10/04/2016 07:31 PM <JUNCTION> Documents [C:\Users\Public\Documents]
10/04/2016 07:31 PM <JUNCTION> Favorites [C:\Users\Public\Favorites]
10/04/2016 07:31 PM <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
10/04/2016 07:31 PM <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\ProgramData\Oracle\Java\javapath
12/21/2016 09:44 PM <SYMLINK> java.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\java.exe]
12/21/2016 09:44 PM <SYMLINK> javaw.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaw.exe]
12/21/2016 09:44 PM <SYMLINK> javaws.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaws.exe]
3 File(s) 0 bytes
Directory of C:\Users
07/16/2016 08:40 PM <SYMLINKD> All Users [C:\ProgramData]
07/16/2016 08:40 PM <JUNCTION> Default User [C:\Users\Default]
0 File(s) 0 bytes
Directory of C:\Users\admin
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\admin\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\admin\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\admin\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\admin\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\admin\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\admin\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\admin\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\admin\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\admin\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache
10/04/2016 07:37 PM <JUNCTION> Content.IE5 [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Directory of C:\Users\admin\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\admin\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\admin\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\admin\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Administrator
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\Administrator\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\Administrator\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\Administrator\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\Administrator\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood
[C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood
[C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Administrator\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\Administrator\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\Administrator\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\Administrator\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Administrator\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\Administrator\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Administrator\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\Administrator\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\Administrator\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\Administrator\Videos]
0 File(s) 0 bytes
Directory of C:\Users\All Users
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\ProgramData]
10/04/2016 07:31 PM <JUNCTION> Desktop [C:\Users\Public\Desktop]
10/04/2016 07:31 PM <JUNCTION> Documents [C:\Users\Public\Documents]
10/04/2016 07:31 PM <JUNCTION> Favorites [C:\Users\Public\Favorites]
10/04/2016 07:31 PM <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
10/04/2016 07:31 PM <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\All Users\Oracle\Java\javapath
12/21/2016 09:44 PM <SYMLINK> java.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\java.exe]
12/21/2016 09:44 PM <SYMLINK> javaw.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaw.exe]
12/21/2016 09:44 PM <SYMLINK> javaws.exe [C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaws.exe]
3 File(s) 0 bytes
Directory of C:\Users\Default
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\Users\Default\AppData\Roaming]
10/04/2016 07:31 PM <JUNCTION> Cookies [C:\Users\Default\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 07:31 PM <JUNCTION> Local Settings [C:\Users\Default\AppData\Local]
10/04/2016 07:31 PM <JUNCTION> My Documents [C:\Users\Default\Documents]
10/04/2016 07:31 PM <JUNCTION> NetHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 07:31 PM <JUNCTION> PrintHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
10/04/2016 07:31 PM <JUNCTION> Recent [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 07:31 PM <JUNCTION> SendTo [C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 07:31 PM <JUNCTION> Start Menu [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 07:31 PM <JUNCTION> Templates [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Default\AppData\Local
10/04/2016 07:31 PM <JUNCTION> Application Data [C:\Users\Default\AppData\Local]
10/04/2016 07:31 PM <JUNCTION> History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
10/04/2016 07:31 PM <JUNCTION> Temporary Internet Files
[C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Default\AppData\Local\Microsoft\Windows
10/04/2016 07:31 PM <JUNCTION> Temporary Internet Files
[C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Default\Documents
10/04/2016 07:31 PM <JUNCTION> My Music [C:\Users\Default\Music]
10/04/2016 07:31 PM <JUNCTION> My Pictures [C:\Users\Default\Pictures]
10/04/2016 07:31 PM <JUNCTION> My Videos [C:\Users\Default\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Default.migrated\AppData\Local\Microsoft\Windows
12/15/2015 06:59 PM <JUNCTION> Temporary Internet Files
[C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\Default.migrated\Documents
12/15/2015 06:59 PM <JUNCTION> My Music [C:\Users\Default\Music]
12/15/2015 06:59 PM <JUNCTION> My Pictures [C:\Users\Default\Pictures]
12/15/2015 06:59 PM <JUNCTION> My Videos [C:\Users\Default\Videos]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\DefaultAppPool\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\DefaultAppPool\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\DefaultAppPool\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Network
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Printer
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Start
Menu]10/04/2016 06:58 PM <JUNCTION> Templates
[C:\Users\DefaultAppPool\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\DefaultAppPool\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\DefaultAppPool\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\DefaultAppPool\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\DefaultAppPool\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\DefaultAppPool\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Public\Documents
07/31/2015 05:51 AM <JUNCTION> My Music [C:\Users\Public\Music]
07/31/2015 05:51 AM <JUNCTION> My Pictures [C:\Users\Public\Pictures]
07/31/2015 05:51 AM <JUNCTION> My Videos [C:\Users\Public\Videos]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\UpdatusUser\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\UpdatusUser\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\UpdatusUser\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood
[C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Printer
Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\UpdatusUser\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files
[C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\UpdatusUser\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\UpdatusUser\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\UpdatusUser\Videos]
0 File(s) 0 bytes
Directory of C:\Users\User
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\User\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\User\AppData\Local\Microsoft\Windows\INetCookies]
10/04/2016 06:58 PM <JUNCTION> Local Settings [C:\Users\User\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> My Documents [C:\Users\User\Documents]
10/04/2016 06:58 PM <JUNCTION> NetHood [C:\Users\User\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
10/04/2016 06:58 PM <JUNCTION> PrintHood [C:\Users\User\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
10/04/2016 06:58 PM <JUNCTION> Recent [C:\Users\User\AppData\Roaming\Microsoft\Windows\Recent]
10/04/2016 06:58 PM <JUNCTION> SendTo [C:\Users\User\AppData\Roaming\Microsoft\Windows\SendTo]
10/04/2016 06:58 PM <JUNCTION> Start Menu [C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu]
10/04/2016 06:58 PM <JUNCTION> Templates [C:\Users\User\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\User\AppData\Local
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\User\AppData\Local]
10/04/2016 06:58 PM <JUNCTION> History [C:\Users\User\AppData\Local\Microsoft\Windows\History]
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\User\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\User\AppData\Local\Microsoft\Windows
10/04/2016 06:58 PM <JUNCTION> Temporary Internet Files [C:\Users\User\AppData\Local\Microsoft\Windows\INetCache]
0 File(s) 0 bytes
Directory of C:\Users\User\AppData\Local\Microsoft\Windows\INetCache
10/04/2016 07:33 PM <JUNCTION> Content.IE5 [C:\Users\User\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Directory of C:\Users\User\Documents
10/04/2016 06:58 PM <JUNCTION> My Music [C:\Users\User\Music]
10/04/2016 06:58 PM <JUNCTION> My Pictures [C:\Users\User\Pictures]
10/04/2016 06:58 PM <JUNCTION> My Videos [C:\Users\User\Videos]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache
10/04/2016 07:42 PM <JUNCTION> Content.IE5
[C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache
10/06/2016 01:19 PM <JUNCTION> Content.IE5
[C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE]
0 File(s) 0 bytes
Total Files Listed:
6 File(s) 0 bytes
134 Dir(s) 235,083,255,808 bytes free
I started looking through the list to find the reparse points to delete but could not find certain files and folders.
1) I navigated to "[C:\Users]", but could not find "Documents and Settings" under "[C:\Users]" .
Directory of C:\
07/31/2015 05:51 AM <JUNCTION> Documents and Settings [C:\Users]
0 File(s) 0 bytes
I am unable to post pictures for now, so I will refer you to my screen pics:
Navigating to the folder -- https://fud.community.services.supp...ashx?fid=87f22f6d-2194-4859-94af-dd9b17bf5ee9
Hidden items shown -- https://fud.community.services.supp...ashx?fid=cf9db499-e11b-45c7-9b4b-8054f44316de
2) I could not navigate to "[C:\Users\User\AppData\Local\Microsoft\Windows\INetCookies]" .
Directory of C:\Users\admin
10/04/2016 06:58 PM <JUNCTION> Application Data [C:\Users\admin\AppData\Roaming]
10/04/2016 06:58 PM <JUNCTION> Cookies [C:\Users\admin\AppData\Local\Microsoft\Windows\INetCookies]
Please see my screen pics at:
Navigating to the folder -- https://fud.community.services.supp...ashx?fid=abf4df9d-4d25-40a4-8fe8-ef614fdc3e39
Hidden items shown -- https://fud.community.services.supp...ashx?fid=40a9478c-faee-4213-8552-891e8332a46e
At this point, I am confused by the results of [ C:\>dir /al /s ] . I will confess that I do not understand the results nor what I am looking for.
I would like guidance on what I am looking for, because what I see differs greatly from what is posted on support.microsoft.com (https://support.microsoft.com/en-sg...,-0x81000037,-or-0x80070003#workaroundissue12).
I have also seen the Reparse Points (Reparse Points - Win32 apps) and Reparse Point Operations (Reparse Point Operations - Win32 apps) web sites but I do not understand them. I need more detailed and user-friendly instructions and advice than what is offered on those pages.
Questions:
1) What do reparse points look like?
2) Am I looking for the right things? -- If I should not be looking for a file or folder, what should I be looking for?
3) Am I looking in the right way? -- If not, please specify the right way to look for it.
4) What should I do when I cannot locate the file or folder or even the higher-level folders?
I posted this question at Microsoft Community:
I was referred here .
My main objective is to be able to run the Windows 7 backup on my Windows 10 laptop again. Help is much appreciated.
More...
