Windows 10 0x80090016 Trusted PLatform Module has malfunctioned

  • Thread starter Thread starter TyronO
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TyronO

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Hi

This error occur when I want to access any MSO 365 installed product. I have a Full MSO 365 enterprise licence which is active for my user name.

This error occurred after my user name had expired due to change of contracts however it was reinstated. I am assuming my credentials and licence was applied to the first user account and now it still has the old credential data and does not want to allow this new licence to be applied to my machine. None of your forums suggestions have helped so far. Is there perhaps a registry key that can be deleted which is causing this error. This is frustrating as I use most of my 365 products and cannot use full potential due to this error.

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