M
Monalika Priya
Guest
Hi Experts,
We have few Surface pro devices with Windows 10 build version 1703, which was patched last in month of June 2019.
Now we are planning to patch all the devices directly with February 2020 updates.
1. 2020-02 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4537765)
2. 2019-11 Servicing Stack Update for Windows 10 Version 1703 for x64-based Systems (KB4523201)
But while patching the devices we are facing BSOD. I have gone through the memory dmp files of few devices in which we tried to patch.
Please find the memory.dmp file - Here
I have also attached the screenshot of the dmp file. Please review and advice some resolution.
Any help would be highly appreciable. Please provide me your thoughts.
Thanks,
Mona
More...
We have few Surface pro devices with Windows 10 build version 1703, which was patched last in month of June 2019.
Now we are planning to patch all the devices directly with February 2020 updates.
1. 2020-02 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4537765)
2. 2019-11 Servicing Stack Update for Windows 10 Version 1703 for x64-based Systems (KB4523201)
But while patching the devices we are facing BSOD. I have gone through the memory dmp files of few devices in which we tried to patch.
Please find the memory.dmp file - Here
I have also attached the screenshot of the dmp file. Please review and advice some resolution.
Any help would be highly appreciable. Please provide me your thoughts.
Thanks,
Mona
More...