H
Haoji Xu
Guest
The Microsoft Store that comes with Windows 10 would crash immediately for Azure AD-joined Windows 10 (Windows 365) devices. Event log says "Even 2 (Store-SDK): The size of the state manager setting value has exceeded the limit. : C:\BA\22\s\src\App\App.xaml.cs (2329)"
How to reproduce: Join devices to my Azure AD. Log in with an Azure AD account. Open Windows Store.
What should happen: Windows Store should open
What actually happened: Windows Store crashed after 2 seconds of loading. The home screen was never showed.
Tested it on Windows 10 Pro and Enterprise on a Surface Pro X (arm64) and a x64 virtual machine with two different accounts. Problem happened in all of them. The Azure AD configuration is attached below, with no Windows store related modifications.
Details (OneDrive Link): https://learnxcorp-my.sharepoint.co...9JrPLFsacG1PUBzAGjhjQ_c-wOH8Vucuce3A?e=RSeL5Q
Event Log:
Fault bucket 1760378986564407921, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.WindowsStore_11811.1001.18.0_arm__8wekyb3d8bbwe
P2: praid:App
P3: 11811.1001.18.0
P4: 5c40e7e8
P5: combase.dll
P6: 10.0.18362.719
P7: adaf3eb8
P8: 80073dc8
P9: 001947fb
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER878C.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER881A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER882A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8838.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8849.tmp.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER89E1.tmp.appcompat.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER8A01.tmp.WERDataCollectionStatus.txt
memory.hdmp
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Microsoft.Window_a664ca1381bb57d1aaa1c7665484a8f39592b450_2a99ff74_cab_266d84aa-f146-4531-a3a2-1f5b5804154f
Analysis symbol:
Rechecking for solution: 0
Report Id: 476b2896-8447-4a5d-b68a-3488ecd01926
Report Status: 16396
Hashed bucket: fe47ce60b4ac7134886e1f5c843bd271
Cab Guid: 0
More...
How to reproduce: Join devices to my Azure AD. Log in with an Azure AD account. Open Windows Store.
What should happen: Windows Store should open
What actually happened: Windows Store crashed after 2 seconds of loading. The home screen was never showed.
Tested it on Windows 10 Pro and Enterprise on a Surface Pro X (arm64) and a x64 virtual machine with two different accounts. Problem happened in all of them. The Azure AD configuration is attached below, with no Windows store related modifications.
Details (OneDrive Link): https://learnxcorp-my.sharepoint.co...9JrPLFsacG1PUBzAGjhjQ_c-wOH8Vucuce3A?e=RSeL5Q
Event Log:
Fault bucket 1760378986564407921, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.WindowsStore_11811.1001.18.0_arm__8wekyb3d8bbwe
P2: praid:App
P3: 11811.1001.18.0
P4: 5c40e7e8
P5: combase.dll
P6: 10.0.18362.719
P7: adaf3eb8
P8: 80073dc8
P9: 001947fb
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER878C.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER881A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER882A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8838.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8849.tmp.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER89E1.tmp.appcompat.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER8A01.tmp.WERDataCollectionStatus.txt
memory.hdmp
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Microsoft.Window_a664ca1381bb57d1aaa1c7665484a8f39592b450_2a99ff74_cab_266d84aa-f146-4531-a3a2-1f5b5804154f
Analysis symbol:
Rechecking for solution: 0
Report Id: 476b2896-8447-4a5d-b68a-3488ecd01926
Report Status: 16396
Hashed bucket: fe47ce60b4ac7134886e1f5c843bd271
Cab Guid: 0
More...