H
Haoji Xu
Guest
The Microsoft Store that comes with Windows 10 would crash immediately for Azure AD-joined Windows 10 (Windows 365) devices. Event log says "Even 2 (Store-SDK): The size of the state manager setting value has exceeded the limit. : C:\BA\22\s\src\App\App.xaml.cs (2329)"
How to reproduce: Join devices to my Azure AD. Log in with an Azure AD account. Open Windows Store.
What should happen: Windows Store should open
What actually happened: Windows Store crashed after 2 seconds of loading. The home screen was never showed.
Tested it on Windows 10 Pro and Enterprise on a Surface Pro X (arm64) and a x64 virtual machine with two different accounts. Problem happened in all of them. The Azure AD configuration is attached below, with no Windows store related modifications. Local users can open store just fine.
Details (OneDrive Link): https://learnxcorp-my.sharepoint.co...9JrPLFsacG1PUBzAGjhjQ_c-wOH8Vucuce3A?e=RSeL5Q
Event Log:
Fault bucket 1760378986564407921, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.WindowsStore_11811.1001.18.0_arm__8wekyb3d8bbwe
P2: praid:App
P3: 11811.1001.18.0
P4: 5c40e7e8
P5: combase.dll
P6: 10.0.18362.719
P7: adaf3eb8
P8: 80073dc8
P9: 001947fb
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER878C.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER881A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER882A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8838.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8849.tmp.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER89E1.tmp.appcompat.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER8A01.tmp.WERDataCollectionStatus.txt
memory.hdmp
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Microsoft.Window_a664ca1381bb57d1aaa1c7665484a8f39592b450_2a99ff74_cab_266d84aa-f146-4531-a3a2-1f5b5804154f
Analysis symbol:
Rechecking for solution: 0
Report Id: 476b2896-8447-4a5d-b68a-3488ecd01926
Report Status: 16396
Hashed bucket: fe47ce60b4ac7134886e1f5c843bd271
Cab Guid: 0
More...
How to reproduce: Join devices to my Azure AD. Log in with an Azure AD account. Open Windows Store.
What should happen: Windows Store should open
What actually happened: Windows Store crashed after 2 seconds of loading. The home screen was never showed.
Tested it on Windows 10 Pro and Enterprise on a Surface Pro X (arm64) and a x64 virtual machine with two different accounts. Problem happened in all of them. The Azure AD configuration is attached below, with no Windows store related modifications. Local users can open store just fine.
Details (OneDrive Link): https://learnxcorp-my.sharepoint.co...9JrPLFsacG1PUBzAGjhjQ_c-wOH8Vucuce3A?e=RSeL5Q
Event Log:
Fault bucket 1760378986564407921, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: Microsoft.WindowsStore_11811.1001.18.0_arm__8wekyb3d8bbwe
P2: praid:App
P3: 11811.1001.18.0
P4: 5c40e7e8
P5: combase.dll
P6: 10.0.18362.719
P7: adaf3eb8
P8: 80073dc8
P9: 001947fb
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER878C.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER881A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER882A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8838.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8849.tmp.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER89E1.tmp.appcompat.txt
\\?\C:\Users\JingyiXu\AppData\Local\Temp\WER8A01.tmp.WERDataCollectionStatus.txt
memory.hdmp
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Microsoft.Window_a664ca1381bb57d1aaa1c7665484a8f39592b450_2a99ff74_cab_266d84aa-f146-4531-a3a2-1f5b5804154f
Analysis symbol:
Rechecking for solution: 0
Report Id: 476b2896-8447-4a5d-b68a-3488ecd01926
Report Status: 16396
Hashed bucket: fe47ce60b4ac7134886e1f5c843bd271
Cab Guid: 0
More...