L
Learned_Individual
Guest
We're experiencing a peculiar issue where KB4538461 will fail to install when it's distributed via WSUS but install fine when manually applied via the .msu file from Microsoft Catalog. We're trying to install it on Windows 10 1809 machines.
I tried:
Event viewer is displaying the following:
EventID 20:
Installation Failure: Windows Failed to install the following update with error 0x80246007. <patch name>
WindowsUpdate.log is showing entries with:
2020/03/26 14:32:40.7147903 5956 11724 DownloadManager Generating download request for update 3630658E-AF88-44C6-B0AA-075DB3DFCAD6.200.
2020/03/26 14:32:45.7883820 5956 11724 Misc *FAILED* [80070005] Failed to copy file from \\?\C:\WINDOWS\SoftwareDistribution\Download\bee4c9540b0fb930f2b3d8ab769d18e7\Windows10.0-KB4538461-x64.cab to \\?\C:\WINDOWS\SoftwareDistribution\Download\137076212a7d96e0c482a73f11e320d8\Windows10.0-KB4538461-x64.cab
2020/03/26 14:32:45.7883849 5956 11724 Misc *FAILED* [80070005] Method failed [SusMoveOrCopyDirectoryContentsHelperRecursive:1648]
2020/03/26 14:32:45.7884144 5956 11724 Misc *FAILED* [80070005] Method failed [SusMoveOrCopyDirectoryContentsHelper:1728]
2020/03/26 14:32:45.7887961 5956 11724 DownloadManager *FAILED* [80070005] GDR
2020/03/26 14:32:45.8611222 5956 11724 Handler Loaded state: cCompleteIterations: 0, pt: Unknown, nNextRequestID: 0.
2020/03/26 14:32:45.8735219 5956 11724 DownloadManager *FAILED* [80070005] Error occurred while downloading update 3630658E-AF88-44C6-B0AA-075DB3DFCAD6.200; notifying dependent calls.
Any insight would be appreciated!
More...
I tried:
- Deleting the file in WSUS repository to force it to redownload
- Cleared the SoftwareDistribution\Download folder on clients
- Restarted the clients
Event viewer is displaying the following:
EventID 20:
Installation Failure: Windows Failed to install the following update with error 0x80246007. <patch name>
WindowsUpdate.log is showing entries with:
2020/03/26 14:32:40.7147903 5956 11724 DownloadManager Generating download request for update 3630658E-AF88-44C6-B0AA-075DB3DFCAD6.200.
2020/03/26 14:32:45.7883820 5956 11724 Misc *FAILED* [80070005] Failed to copy file from \\?\C:\WINDOWS\SoftwareDistribution\Download\bee4c9540b0fb930f2b3d8ab769d18e7\Windows10.0-KB4538461-x64.cab to \\?\C:\WINDOWS\SoftwareDistribution\Download\137076212a7d96e0c482a73f11e320d8\Windows10.0-KB4538461-x64.cab
2020/03/26 14:32:45.7883849 5956 11724 Misc *FAILED* [80070005] Method failed [SusMoveOrCopyDirectoryContentsHelperRecursive:1648]
2020/03/26 14:32:45.7884144 5956 11724 Misc *FAILED* [80070005] Method failed [SusMoveOrCopyDirectoryContentsHelper:1728]
2020/03/26 14:32:45.7887961 5956 11724 DownloadManager *FAILED* [80070005] GDR
2020/03/26 14:32:45.8611222 5956 11724 Handler Loaded state: cCompleteIterations: 0, pt: Unknown, nNextRequestID: 0.
2020/03/26 14:32:45.8735219 5956 11724 DownloadManager *FAILED* [80070005] Error occurred while downloading update 3630658E-AF88-44C6-B0AA-075DB3DFCAD6.200; notifying dependent calls.
Any insight would be appreciated!
More...