Microsoft account hacked and alias deleted

  • Thread starter Thread starter Jamesmorales2
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Jamesmorales2

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I recently had my Microsoft account taken over and my alias removed from it by hackers. After speaking on the phone to many Microsoft employees it has become apparent that this means that I have lost everything that was stored on my onedrive. I am absolutely devastated as my life and livelihood was on that account. I am incredibly concerned at the serious security flaw that allowed someone to change the email address and phone number associated with the account without access to either and have lost all faith in this company. I hope anyone who reads this learns from my mistakes and backs up their onedrive to another cloud storage service or, better yet, physically. In future I hope that Microsoft rectify this problem with the way the microsoft account works - it seems to me that onedrive should probably be "bracketed" from the microsoft account so that if it is hacked as mine was all is not lost. If anyone believes I have misunderstood how this stuff works please let me know as right now I would do anything to recover those folders!

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