Am I infected with malware?

  • Thread starter Thread starter johnd2117
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johnd2117

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I am having odd things happening on my laptop.


I'm trying to download and update: KB558244 2020-04cumulative update for Windows 10 version 2004. The update fails with the message: "There were some problems installing updates... (8000ffff).


Also I have tried to run the service app as administrator. The result is a dialogue with a red top. The message: An administrator has blocked you from running this app. For more information contact the administrator.


mmc.exe


Publisher: Unknown.


When I checked the properties of both service and mmc.exe they are not blocked.


I normally use Malwarebytes for my protection. Now this program causes my laptop to run slow with messages of "Not responding" on apps that I'm trying to use. I have had to remove Malwarebytes and rely on Defender to use my machine.


I am convinced that this is malware, if not, what would cause this?

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