T
Tarique A
Guest
Description: The SFB Online users and OnPremise Lync users cannot communicate with each other (or see any presence info) and the same behavior is happening in the other direction.
Customer confirmed that Hybrid configurations are in place.
Customer confirmed with their network team that public IP's servicing SIP traffic.
Customer says that Email migration functionality is working fine with migrated users as well as they are able to successfully migrate users to SFB Online and they can communicate with other portal accounts without issue.
time out 504 error in client side logs
More...
Customer confirmed that Hybrid configurations are in place.
Customer confirmed with their network team that public IP's servicing SIP traffic.
Customer says that Email migration functionality is working fine with migrated users as well as they are able to successfully migrate users to SFB Online and they can communicate with other portal accounts without issue.
time out 504 error in client side logs
More...