Security/Antivirus Protection

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CJohnson5780

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Lately, I had been receiving pop-up notifications that my antivirus software had expired. After ignoring them several times, I received an automated audible verbal and visible warning that my computer was contaminated and that I must contact the number on the screen (800) 403-2488. The message was loud and repetitive and warned me not to close out of the screen without calling. I called the number and that led to me yielding remote access to my laptop to an individual who I believed to be Microsoft Tech support. He said that I had a trojan horse virus on my computer, and then the conversation led to him trying to coerce me to immediately purchase expensive services ($200-$500) to fix this problem. I am now very concerned about that interaction. Was that indeed Microsoft tech support?

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