Windows 10 RDP lag issue

  • Thread starter Thread starter graceyin39
  • Start date Start date
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graceyin39

Guest
Hi,

We use Windows 10. We use VPN to connect to organization network, then RDP to the desktop.

We have the issue that mouse lag when RDP to remote computer. There is no response for any mouse click or keyboard input. If wait for a few minutes or disconnect and reconnect RDP back, everything comes back normal. Both local and remote Windows 10 is up to date. The issue doesn't happen on specific computers. It happens for multiple computers.

Where should I look at this issue? Need help!

Thanks in advance!


Grace

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