Windows Mobile 6 TS Idle Timeout Issue

[SPB]

I am running several sites that use PDAs for a Point of Sale Application.

That said I am using a WM6 RDP client to connect to a Windows 2003 Server TS
Server.

Although I have:

1. Set Idle Session Limits to the Maximum (Never) through the Group Policy
Editor
2. Disabled Screen Savers through the Group Policy Editor
3. Enabled KeepAliveEnable in the Registry
4. Set the KeepAliveInterval to 1000 in the Registry
5. Set the KeepAliveTime to 7200000 in the Registry

The clients still disconnect after 10 minutes (or sooner) of idletime.

If the user is using the handheld "terminal" consistently everything is
fine, however if left idle the RDP client disconnects.

I need the RDP client to stay "permanently" connected to the TS Server...
this is the ideal situation.

I've been looking for a solution for sometime any advice would be appreciated.

 

[SPB]

RE: Windows Mobile 6 TS Idle Timeout Issue

I just logged into the 2 of the sites using the previously mentioned
application and I have confirmed the session disconnects at exactly the 10
minute point of idle time.

"SPB" wrote:

> I am running several sites that use PDAs for a Point of Sale Application.
>
> That said I am using a WM6 RDP client to connect to a Windows 2003 Server TS
> Server.
>
> Although I have:
>
> 1. Set Idle Session Limits to the Maximum (Never) through the Group Policy
> Editor
> 2. Disabled Screen Savers through the Group Policy Editor
> 3. Enabled KeepAliveEnable in the Registry
> 4. Set the KeepAliveInterval to 1000 in the Registry
> 5. Set the KeepAliveTime to 7200000 in the Registry
>
> The clients still disconnect after 10 minutes (or sooner) of idletime.
>
> If the user is using the handheld "terminal" consistently everything is
> fine, however if left idle the RDP client disconnects.
>
> I need the RDP client to stay "permanently" connected to the TS Server...
> this is the ideal situation.
>
> I've been looking for a solution for sometime any advice would be appreciated.
>
>

 

[Vera Noest [MVP]]

RE: Windows Mobile 6 TS Idle Timeout Issue

Have you verified hat the GPO is actually applied, with resultant
set of policies (RSoP)?
Does this also happen when you connect to the TS from a XP client?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U1BC?= <SPB@discussions.microsoft.com> wrote on 22 aug
2007 in microsoft.public.windows.terminal_services:

> I just logged into the 2 of the sites using the previously
> mentioned application and I have confirmed the session
> disconnects at exactly the 10 minute point of idle time.
>
> "SPB" wrote:
>
>> I am running several sites that use PDAs for a Point of Sale
>> Application.
>>
>> That said I am using a WM6 RDP client to connect to a Windows
>> 2003 Server TS Server.
>>
>> Although I have:
>>
>> 1. Set Idle Session Limits to the Maximum (Never) through the
>> Group Policy Editor
>> 2. Disabled Screen Savers through the Group Policy Editor
>> 3. Enabled KeepAliveEnable in the Registry
>> 4. Set the KeepAliveInterval to 1000 in the Registry
>> 5. Set the KeepAliveTime to 7200000 in the Registry
>>
>> The clients still disconnect after 10 minutes (or sooner) of
>> idletime.
>>
>> If the user is using the handheld "terminal" consistently
>> everything is fine, however if left idle the RDP client
>> disconnects.
>>
>> I need the RDP client to stay "permanently" connected to the TS
>> Server... this is the ideal situation.
>>
>> I've been looking for a solution for sometime any advice would
>> be appreciated.

 

[SPB]

RE: Windows Mobile 6 TS Idle Timeout Issue

How would I confirm the GPO is applied?

I will test with an XP client and reply

"Vera Noest [MVP]" wrote:

> Have you verified hat the GPO is actually applied, with resultant
> set of policies (RSoP)?
> Does this also happen when you connect to the TS from a XP client?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U1BC?= <SPB@discussions.microsoft.com> wrote on 22 aug
> 2007 in microsoft.public.windows.terminal_services:
>
> > I just logged into the 2 of the sites using the previously
> > mentioned application and I have confirmed the session
> > disconnects at exactly the 10 minute point of idle time.
> >
> > "SPB" wrote:
> >
> >> I am running several sites that use PDAs for a Point of Sale
> >> Application.
> >>
> >> That said I am using a WM6 RDP client to connect to a Windows
> >> 2003 Server TS Server.
> >>
> >> Although I have:
> >>
> >> 1. Set Idle Session Limits to the Maximum (Never) through the
> >> Group Policy Editor
> >> 2. Disabled Screen Savers through the Group Policy Editor
> >> 3. Enabled KeepAliveEnable in the Registry
> >> 4. Set the KeepAliveInterval to 1000 in the Registry
> >> 5. Set the KeepAliveTime to 7200000 in the Registry
> >>
> >> The clients still disconnect after 10 minutes (or sooner) of
> >> idletime.
> >>
> >> If the user is using the handheld "terminal" consistently
> >> everything is fine, however if left idle the RDP client
> >> disconnects.
> >>
> >> I need the RDP client to stay "permanently" connected to the TS
> >> Server... this is the ideal situation.
> >>
> >> I've been looking for a solution for sometime any advice would
> >> be appreciated.
>

 

[SPB]

RE: Windows Mobile 6 TS Idle Timeout Issue

When logged in via Remote Desktop from a local XP box the issue does NOT
exist... When at 19 minutes of idle time the session did NOT disconnect.

So I guess I am to assume it is on the client side... any suggestions?

"Vera Noest [MVP]" wrote:

> Have you verified hat the GPO is actually applied, with resultant
> set of policies (RSoP)?
> Does this also happen when you connect to the TS from a XP client?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U1BC?= <SPB@discussions.microsoft.com> wrote on 22 aug
> 2007 in microsoft.public.windows.terminal_services:
>
> > I just logged into the 2 of the sites using the previously
> > mentioned application and I have confirmed the session
> > disconnects at exactly the 10 minute point of idle time.
> >
> > "SPB" wrote:
> >
> >> I am running several sites that use PDAs for a Point of Sale
> >> Application.
> >>
> >> That said I am using a WM6 RDP client to connect to a Windows
> >> 2003 Server TS Server.
> >>
> >> Although I have:
> >>
> >> 1. Set Idle Session Limits to the Maximum (Never) through the
> >> Group Policy Editor
> >> 2. Disabled Screen Savers through the Group Policy Editor
> >> 3. Enabled KeepAliveEnable in the Registry
> >> 4. Set the KeepAliveInterval to 1000 in the Registry
> >> 5. Set the KeepAliveTime to 7200000 in the Registry
> >>
> >> The clients still disconnect after 10 minutes (or sooner) of
> >> idletime.
> >>
> >> If the user is using the handheld "terminal" consistently
> >> everything is fine, however if left idle the RDP client
> >> disconnects.
> >>
> >> I need the RDP client to stay "permanently" connected to the TS
> >> Server... this is the ideal situation.
> >>
> >> I've been looking for a solution for sometime any advice would
> >> be appreciated.
>

 

[Vera Noest [MVP]]

RE: Windows Mobile 6 TS Idle Timeout Issue

Sorry, not the faintest idea, I don't use nor manage PDAs.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?U1BC?= <SPB@discussions.microsoft.com> wrote on 23 aug
2007:

> When logged in via Remote Desktop from a local XP box the issue
> does NOT exist... When at 19 minutes of idle time the session
> did NOT disconnect.
>
> So I guess I am to assume it is on the client side... any
> suggestions?
>
> "Vera Noest [MVP]" wrote:
>
>> Have you verified hat the GPO is actually applied, with
>> resultant set of policies (RSoP)?
>> Does this also happen when you connect to the TS from a XP
>> client?
>> _________________________________________________________ Vera
>> Noest MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?U1BC?= <SPB@discussions.microsoft.com> wrote on 22
>> aug 2007 in microsoft.public.windows.terminal_services:
>>
>> > I just logged into the 2 of the sites using the previously
>> > mentioned application and I have confirmed the session
>> > disconnects at exactly the 10 minute point of idle time.
>> >
>> > "SPB" wrote:
>> >
>> >> I am running several sites that use PDAs for a Point of Sale
>> >> Application.
>> >>
>> >> That said I am using a WM6 RDP client to connect to a
>> >> Windows 2003 Server TS Server.
>> >>
>> >> Although I have:
>> >>
>> >> 1. Set Idle Session Limits to the Maximum (Never) through
>> >> the Group Policy Editor
>> >> 2. Disabled Screen Savers through the Group Policy Editor
>> >> 3. Enabled KeepAliveEnable in the Registry
>> >> 4. Set the KeepAliveInterval to 1000 in the Registry
>> >> 5. Set the KeepAliveTime to 7200000 in the Registry
>> >>
>> >> The clients still disconnect after 10 minutes (or sooner) of
>> >> idletime.
>> >>
>> >> If the user is using the handheld "terminal" consistently
>> >> everything is fine, however if left idle the RDP client
>> >> disconnects.
>> >>
>> >> I need the RDP client to stay "permanently" connected to the
>> >> TS Server... this is the ideal situation.
>> >>
>> >> I've been looking for a solution for sometime any advice
>> >> would be appreciated.

 

[Walter]

RE: Windows Mobile 6 TS Idle Timeout Issue

Hi,

Have the same problem, did you ever resolve it?

Thanks,

W.

"SPB" wrote:

> I am running several sites that use PDAs for a Point of Sale Application.
>
> That said I am using a WM6 RDP client to connect to a Windows 2003 Server TS
> Server.
>
> Although I have:
>
> 1. Set Idle Session Limits to the Maximum (Never) through the Group Policy
> Editor
> 2. Disabled Screen Savers through the Group Policy Editor
> 3. Enabled KeepAliveEnable in the Registry
> 4. Set the KeepAliveInterval to 1000 in the Registry
> 5. Set the KeepAliveTime to 7200000 in the Registry
>
> The clients still disconnect after 10 minutes (or sooner) of idletime.
>
> If the user is using the handheld "terminal" consistently everything is
> fine, however if left idle the RDP client disconnects.
>
> I need the RDP client to stay "permanently" connected to the TS Server...
> this is the ideal situation.
>
> I've been looking for a solution for sometime any advice would be appreciated.
>
>

 

[Rob Nicholson]

Re: Windows Mobile 6 TS Idle Timeout Issue

>I am running several sites that use PDAs for a Point of Sale Application.

Which models BTW? We're looking at mobile communications at having access to
Citrix would be the icing on the cake.

Rob.

 

[Walter]

Re: Windows Mobile 6 TS Idle Timeout Issue

Have used a couple:

Dell Axim X51 (no longer available)
Widefly WF28 - nice machine (but small). Can be totally locked down so user
can only access TS. Also, makes it less attractive to thieves....
For higher screen resolution fujitsu Siemens Look N560 is a 640*480 device
and I believe that it can be got in a "ruggedised" form.

Walter.

"Rob Nicholson" wrote:

> >I am running several sites that use PDAs for a Point of Sale Application.
>
> Which models BTW? We're looking at mobile communications at having access to
> Citrix would be the icing on the cake.
>
> Rob.
>
>
>

 

[Rob Nicholson]

Re: Windows Mobile 6 TS Idle Timeout Issue

> For higher screen resolution fujitsu Siemens Look N560 is a 640*480 device

I think 640x480 would be our minimum. HTC do a few nice models - I've got
the S710 Smartphone which can't Citrix due to no stylus. They have a couple
of more PDA like that are still phones. Expanding screen is what we need ;-)

Rob.

 

[Walter]

Re: Windows Mobile 6 TS Idle Timeout Issue

Hi,

HTC do not do any VGA models (yet) - they do do a micro computer which runs
on WM6 but has a much larger display. I also have a Toshiba G900 (800 * 480)
and installed Remote Desktop onto it. Works well over 3G network - use it to
support customer sites when I am out of the office.

Other VGA models include the ETEN X800 (just released), Imate have a few
coming out but I know nothing about them. If you go to www.pdadb.net and
under pda master enter minimum screen resolution as 480 * 480 you will get
all the VGA and above devices. Note RDP will only work on WM6 professional
edition.

You can also try ZCRemote from ZCSoftware - this works great and allows you
to access a pc/server at higher than the pda screen resolution - It has
screen scaling so it will squash a 1280*1024 screen into a 640*480 screen and
you can then zoom into the piece you want. Also it charges only per handheld
and not per server so you can have as many servers running as you wish
(server being PC with the ZCServer software.) Not sure if this is what you
mean by expanding screen.

Anyway let me know if you need more info,

Regards,

Walter.

"Rob Nicholson" wrote:

> > For higher screen resolution fujitsu Siemens Look N560 is a 640*480 device
>
> I think 640x480 would be our minimum. HTC do a few nice models - I've got
> the S710 Smartphone which can't Citrix due to no stylus. They have a couple
> of more PDA like that are still phones. Expanding screen is what we need ;-)
>
> Rob.
>
>
>

 

[Rob Nicholson]

Re: Windows Mobile 6 TS Idle Timeout Issue

> Other VGA models include the ETEN X800 (just released), Imate have a few
> coming out but I know nothing about them. If you go to www.pdadb.net and
> under pda master enter minimum screen resolution as 480 * 480 you will get
> all the VGA and above devices. Note RDP will only work on WM6
> professional
> edition.

Useful site - thanks for the link.

> (server being PC with the ZCServer software.) Not sure if this is what
> you
> mean by expanding screen.

I was thinking of some magic hardware rolling/folding affair that manages to
fit a 800x600 screen into a form factor as big as a phone

Cheers, Rob.