D
DanielaKahn
Guest
Hello,
I need your help. On my Desktop PC Windows Defender identified the virus Hack Tool Win 32/Auto KMS.SA!MSR. I removed the vírus, also from quarantine folder and subsequent PC scans showed that the PC was clean.
But I can´t install antivirus any more, neither my usual antivirus Avast, nor Avira, nor any other one. I am able to download the antivirus but I can’t install it. I don´t have difficulty in downloading and installing other kinds of programs. I also actualized Windows and tried tocreate a restoration point several times but wasn´t successful.
My PC accuses a Hardware Error. Archives WD-20200531-2242.dmpsysdata.xml
WERInternalMetadata.xml
And I´m here in quarantine and can´t take the PC to repair.
Can anyone help me?
Thank you so much !
More...
I need your help. On my Desktop PC Windows Defender identified the virus Hack Tool Win 32/Auto KMS.SA!MSR. I removed the vírus, also from quarantine folder and subsequent PC scans showed that the PC was clean.
But I can´t install antivirus any more, neither my usual antivirus Avast, nor Avira, nor any other one. I am able to download the antivirus but I can’t install it. I don´t have difficulty in downloading and installing other kinds of programs. I also actualized Windows and tried tocreate a restoration point several times but wasn´t successful.
My PC accuses a Hardware Error. Archives WD-20200531-2242.dmpsysdata.xml
WERInternalMetadata.xml
And I´m here in quarantine and can´t take the PC to repair.
Can anyone help me?
Thank you so much !
More...