B
BoSMS
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I have a new SurfaceBook 3 machine configured with Windows 10 Pro. Office 365 is installed and with that Outlook 365 version 1908. I am working to get this setup for my mom before mailing her the machine. I want to successfully get the Remote Assistance to work for "Invite Someone to Help You" followed by "Use Email to Send an Invitation." When I do this it fails with "Your Email invitation was not sent." I can tell that it is trying to start the application (should be Outlook since that is the default).
I have confirmed that I can save the file and then attach it to an email manually and that works. What I'm trying to do is understand what is wrong that the Email invitation will not get properly handled with Outlook. That manual route is a lot more of a pain for someone who has computer difficulties. That is why I'm trying to help in the first place.
What can we do to get the simpler path working?
Thanks.
Bo
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I have confirmed that I can save the file and then attach it to an email manually and that works. What I'm trying to do is understand what is wrong that the Email invitation will not get properly handled with Outlook. That manual route is a lot more of a pain for someone who has computer difficulties. That is why I'm trying to help in the first place.
What can we do to get the simpler path working?
Thanks.
Bo
More...