J
Jason needs help right now ASAP
Guest
My laptop was going through a file reset but then suddenly turns off. After it says other user and I wasn't able to get in. I found a YouTube video that helped me get it to a trouble shoot and then reset it to safe enable. When I got in the whole screen was black! I was able to get it the cmds but not sure how the cmds work. It states C: \Users\Administrator> right now and now I am stuck here.
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