B
Bill
Guest
This is an SBS 2003 SP1. The onset of this problem seems to coincide with
installation of updates (not SP2, which has not yet been installed) a couple
weeks ago. I find it both disconcerting and at the same time reassuring that
my search for this topic turned up nothing...but here it is.
Users printing some web pages to a network printer get only part of the text
printed. Text in boxes or a different color, it seems, are missing--white
space where there should be text. The print preview shows correctly.
This is with various network printers and more than one kind of print
server, although most are HPs with built in print servers, it is also
happening with a Brother connected to a Netgear print server. So far as I
can tell, this problem is only with web pages.
If the user at the workstation (all XP Pro) goes into advanced printer
settings for the printer and changes the spool setting to "Print directly to
the printer", the pages will print correctly. Also, if I install the
printer's TCP/IP Port on the workstation--bypassing the SBS 2003
Server--printing is OK. Of course, neither of these workarounds is a proper
solution.
installation of updates (not SP2, which has not yet been installed) a couple
weeks ago. I find it both disconcerting and at the same time reassuring that
my search for this topic turned up nothing...but here it is.
Users printing some web pages to a network printer get only part of the text
printed. Text in boxes or a different color, it seems, are missing--white
space where there should be text. The print preview shows correctly.
This is with various network printers and more than one kind of print
server, although most are HPs with built in print servers, it is also
happening with a Brother connected to a Netgear print server. So far as I
can tell, this problem is only with web pages.
If the user at the workstation (all XP Pro) goes into advanced printer
settings for the printer and changes the spool setting to "Print directly to
the printer", the pages will print correctly. Also, if I install the
printer's TCP/IP Port on the workstation--bypassing the SBS 2003
Server--printing is OK. Of course, neither of these workarounds is a proper
solution.