Malware named HKU?

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Doc-A6915

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An IT professional thinks I have been hacked with a Malware named HKU. Sometimes called UNKNOWN APP, OR UNNAMED FILE. It is constantly replacing my administrative Windows ID with alternative false names. Windows, Defender, a host of firewalll programs totally miss the obvious aliases and their links to bizarree programs mostly starting with S-1-1-XXXXXXXXX XXXXXXXXXXXX. Is there anything in security that can stop or remove it. Windows cloud must have little or no firewall, because it aids this program by saving it and constantly reloading files I have removed. What can I do?

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